Maintenance Manager

JOB TITLE: Maintenance Program ManagerREPORTS TO: Director OperationsSUMMARY: Responsible for managing and controlling the preventative, predictive maintenance of plant machinery, mechanical, electrical and instrumentation equipment. Working alongside the Facility Managers, the MPM will be responsible for developing, implementing, and overseeing a comprehensive maintenance program for our data center facilities. This role involves managing maintenance activities, ensuring compliance with industry standards, and coordinating with various teams to minimize downtime and ensure our maintenance program is executed in compliance within the guidelines of the Aligned Runbook. The ideal candidate will have extensive experience in maintenance management, CMMS management, contract negotiations, and Vendor management within the data center or related industries, coupled with strong leadership and organizational skills.DUTIES AND RESPONSIBILITIES:Design and implement a proactive maintenance program that includes preventive, predictive, and corrective maintenance strategies to ensure optimal performance of all facility systems.Manage and mentor a team of maintenance technicians and support staff, fostering a culture of safety, accountability, and continuous improvement.Coordinate with Facility Manager(s) and Site Director(s) to schedule maintenance and project work.Develop and manage the preventative maintenance calendar for the facility(s).Oversee relationships with external vendors and contractors, negotiating contracts, and ensuring that services meet company standards and compliance requirements.Establish and enforce contracts to support the MEP infrastructure and validate contractual agreements are being followed.Coordinates the scheduling, development and supports preventive maintenance, contracted maintenance, and general maintenance.Review Vendor reports and inspection records to identify faulty equipment. Providing the necessary documents to the FM/Dir.Perform QA/QC of all maintenance.Maintain detailed records of maintenance activities, equipment performance, and compliance reports. Provide regular updates to senior management on program performance and initiatives.Facilitate and manage new assets from internal projects for Operations in conjunction with Service Delivery.Ensure conformance with all change control development, approvals, and execution.Review and approve change requests, MOPs, SOPs, and EOPs submitted by vendors for all Preventative Maintenance, then pass on to FM for final approval.Alongside the FM, evaluate, assign, and monitor the maintenance efforts of in-house PMs and contractor PMs.Continuous evaluation of all building systems to ensure efficient operations.MPM will assist in client-based audits and internal audits for the facility(s). Preparing all necessary documentation and scheduling with onsite staff.Assist in developing, managing, and forecasting OPEX and CAPEX budget for the facility(s).Enforce safe work responsibilities and safety procedures capabilities of critical facilities employees and contractors.Key stakeholder in evaluating Aligned's processes to ensure continuous improvement and innovation.Perform other duties necessary to accomplish objectives.COMPETENCIES:Adaptability Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.Change Management Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates resultsCustomer Service Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.Dependability Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.Diversity Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.Innovation Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.ManagingPeople Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes themself available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products, and services.; Continually works to improve supervisory skills.Problem Solving Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.Project Management Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.Quality Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.Safety and Security Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.Teamwork Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.PHYSICAL DEMANDS AND WORK ENVIRONMENT:Frequently required to standFrequently required to walkOccasionally required to sitContinually required to utilize hand and finger dexterityOccasionally required to climb, balance, bend, stoop, kneel or crawlContinually required to talk or hearFrequently work near moving mechanical partsOccasionally work in high, precarious placesOccasionally work around fumes, airborne particles, or toxic chemicalsOccasional exposure to outside weather conditionsThe above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Aligned Data Centers is an equal opportunity employer that embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

Created: 2025-01-25