Azure Infrastructure Lead
Happiest Minds Technologies - Dallas, TX
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About Happiest Minds Technologies Limited:Happiest Minds Technologies Limited (NSE: HAPPSTMNDS), a Mindful IT Company, enables digital transformation for enterprises and technology providers by delivering seamless customer experiences, business efficiency and actionable insights. We do this by leveraging a spectrum of disruptive technologies such as: artificial intelligence, blockchain, cloud, digital process automation, internet of things, robotics/drones, security, virtual/augmented reality, etc. Positioned as Born Digital . Born Agile, our capabilities span digital solutions, infrastructure, product engineering and security. We deliver these services across industry sectors such as automotive, BFSI, consumer packaged goods, e-commerce, edutech, engineering R&D, hi-tech, manufacturing, retail and travel/transportation/hospitality.A Great Place to Work-Certifiedâ„¢ company, Happiest Minds is headquartered in Bangalore, India with operations in the U.S., UK, Canada, Australia and Middle East.Azure Infrastructure LeadOnsite Dallas, TXDefine strategy and framework for Infrastructure services, scope, responsibilities and deliverablesAlign with Engineering and Infra & Ops team on scope, approach, partnership, responsibilities, and ways of working for infrastructure provisioning & automationDefine & manage infrastructure provisioning plan & timeline with DP&A priorities based on custom application roadmapLead & drive SLA improvements for Infrastructure provisioning through automations and working with all capability teams to complete provisioning steps faster and on timeLead infrastructure services team to ensure infrastructure provisioning is complete on time and with improved SLAs to enable engineering team to deliver products on timeLead Infrastructure Change management to keep up to date information in infrastructure changes, automation builds and enhancements, communicate changes with Software Engg team to educate engineers on process, available automations in CMP & DeveX, capabilities introduced, retired, etc.Define & lead the development of strategy, process, approach and plan to meet yearly productivity targets by evaluation and optimizing all cost components and implement identified optimization levers for cost savingsLead initiatives to manage S&O orgs Productivity target to deliver on yearly cost optimization expectationsLead AMS contract management to structure & implement optimized pricing model for DP&A application sustain to save cost per applicationLead & manage Application transition program to transition applications to DP&A Sustain & operations Org and implement efficiencies to reduce overall cost to serveLead Application Change Management to define strategy, responsibility, deliverables, Ways of Working, etc. to ensure sustain teams are aware of changes and prepared for the implemented changes. Ensure Application Change management process is defined and implemented by Delivery & Engineering for DP&A applications. Lead a team of change champions to partner with ITSM team for SNOW enhancements and new capabilities introduced
Created: 2025-01-24