Analyst II, Data Reporting / Business Intelligence

Deliver a world-class customer service experienceEach year, CarMax Auto Finance helps more than 300,000 customers with vehicle financing. We strive for a simple and seamless experience by offering fast, on-site financing, competitive terms, and convenient payment methods. Our teams understand that the purchase of your vehicle is just the beginning, and we're committed to being there for our customers throughout every step and milestone of vehicle ownership. The Analyst II, Technical Support and Reporting is critical to the company delivering that iconic customer experience by providing data analysis and support to operational strategies.What you will doConduct root cause analysis, solving basic to complex data challengesLeverage a variety of systems and databases to retrieve dataBecome a subject matter expert in system data and leverage that knowledge to identify critical data elements, translating those into key business metricsMaintain existing business reporting and monitoring dashboards for all areas of CAF to support the business in driving execution and managing performanceAssist in the design and development of enhancements to reports and dashboards to transform the way CAF interacts with dataLearn and utilize different tools, processes, and services and work with mentors and peers to developed advanced technical and analytical skillsProvide front line support on system related data questions or issuesOptimize operational efficiency with dataOur company's success is motivated by our customer-centric, data-informed approach to problem solving, with an unparalleled focus on a company culture that supports our associates and our community. As an Analyst II, Technical Support and Reporting, you will have a direct hand in this effort by evaluating business needs and independently translating insights into meaningful business solutions through a combination of business knowledge and data analysis skills. It takes a tenacious enthusiasm for problem-solving, combined with an inherent passion for doing what's right, to balance the needs of the business and our customers in these endeavors. You will be entrusted to work independently, in an environment that is collaborative, fast-paced, teamwork-centric, and ever-evolving.Qualifications and RequirementsBachelor's Degree preferred, in an analytical or technical major1-3 years of experience in an analytical or technical roleExcellent verbal, written, and interpersonal skillsExperience required in SQL and DBMS technology; Snowflake preferred; Teradata, Microsoft SQL Server, Oracle, or other major data application acceptableExperience preferred in:SSRS/PowerBITableauPythonGitHub or other version control softwareWork Location And Arrangement: This role will be based out of Atlanta, GA CarMax Auto Finance Office and have a Hybrid work arrangement

Created: 2025-01-24