Clinic Assistant

About Us:At CIT, we are dedicated to transforming mental health care through the safe and responsible use of psychedelic therapies. Our mission is to provide a welcoming and supportive environment for individuals seeking innovative treatment options for mental health challenges.Position Overview:We are looking for a friendly and compassionate Clinic Assistant to be the first point of contact for our clients. This role is essential in creating a warm and inviting atmosphere as well as ensuring the smooth operation of our front desk. The ideal candidate will possess excellent communication skills, a deep understanding of mental health, and a passion for holistic healing.Key Responsibilities:Greet clients warmly and professionally as they enter the clinic.Provide excellent customer service by answering questions and addressing concerns with empathy and care.Support front desk operations including and not limited to, greeting clients, and handling inquiries.Maintain accurate and confidential client records and ensure compliance with HIPAA regulations.Assist in the coordination of client intake processes, including completing forms and collecting necessary documentation.Support clinic staff by communicating client needs and ensuring a smooth workflow.Help create a calming and welcoming environment for clients, promoting a sense of safety and comfort.Handle administrative tasks such as managing office supplies and inventory, and maintaining a tidy reception area.Stay informed about clinic services, therapies, and policies to provide accurate information to clients.Qualifications:High school diploma or equivalent; additional education in psychology, mental health, or related fields is a plus.Previous experience as a receptionist or in a customer service role, preferably in a healthcare or wellness setting.Strong interpersonal skills with the ability to connect with clients from diverse backgrounds.Compassionate and understanding approach to mental health and wellness.Ability to handle sensitive information with discretion and confidentiality.Proficiency in using office software (e.g. Google Workspace) and handling basic administrative tasks.A positive attitude and willingness to learn about psychedelic therapies and their impact on mental health.What We Offer:A supportive and inclusive work environment.Opportunities for professional development and training in psychedelic therapies.Independent contractor with hourly wages from $16 to $20 per hour, depending on experience.How to Apply: If you are passionate about mental health and want to be part of a pioneering team, please submit your resume and a cover letter to jobs@ with the subject line "Clinic Assistant."

Created: 2025-01-24