Community Social Worker

PUGET SOUND REGIONAL FIRE AUTHORITYEMPLOYMENT OPPORTUNITYPosition: Community Social WorkerRate of Pay:$8,610.83 - $9,785 monthly ($103,330 - $117,420 annually). This position is non-exempt and therefore eligible for overtime.Position Description/Requirements:Works closely with Community Health Nurse to respond to residents' needs for non-emergent medical care, social services resources, and/or crisis intervention that have come through the 911 system or have been referred to the CARES department. See attached job description for complete details.Puget Sound Fire Overview: Puget Sound Regional Fire Authority is an internationally accredited full-service, all risk fire and rescue department that provides services to the citizens of Covington, Kent, Maple Valley, SeaTac, Tukwila, and Fire Districts 37 & 43. Our workforce is comprised of approximately 450 employees.Work Location:Throughout the course of your work, you may report to various stations throughout our service area. Typical Schedule: During training, 08:00 - 16:30, Mon-Fri. After training, 08:00 - 20:00, 3 days/week (36 hours total per week).Union Membership: Yes, this is a union position.Benefits: Puget Sound Fire offers a comprehensive benefits package including: Public Employees Retirement System (PERS) • Medical, Dental and Vision Insurance - free for employee-only coverage and family coverage for as low as $100 - $155 per month • Employer Contribution of 3% to 457 Deferred Compensation Plan • Longevity Pay starting at 2% after 5 yrs. service • Paid Vacation- 93.6 hrs. earned in 1st year (accruals increase with years of service) • Sick Leave- 120hrs earned per year • Holiday Pay - 61.7 hours earned per year • May cashout unused holiday hours each year • Life insurance • Tuition Reimbursement Assistance To Apply: Please apply online at Selection Process: Once the job closes, all applications will be reviewed for minimum qualifications. Successful candidates will be contacted to schedule interviews.TENTATIVESCHEDULEOpens: January 13, 2025Closes: January 26, 2025 or until filled. First review of Applications: January 27, 2025 Any applications submitted after midnight on January 26th will only be considered if we do not hire someone from the first-round interviews.1st Interviews: Week of February 3rdRide Alongs: Week of February 10th (ride alongs will be for 3.5 hours from 8:30 am - 12:00 pm)2nd Interviews: Week of February 17thContingent Offer, start background screening: by February 20thFinal Offer: by February 27th (dependent upon timing of background screening)Anticipated Start Date: March 17th, or sooner depending upon candidate availability.GENERAL PURPOSE:Works closely with Community Health Nurse to respond to residents' needs for non-emergent medical care, social services resources, and/or crisis intervention that have come through the 911 system or have been referred to the CARES department. ESSENTIAL FUNCTIONS:· Respond in the field (i.e. patient's homes, encampments, etc.) with the Community Health Nurse to examine, screen, treat, and coordinate delivery of health and social services to individuals with behavioral health needs either referred to the program or identified through the Electronic Health Record (EHR) system.· Conduct assessments of individuals experiencing emotional, behavioral, or mental health crises. · Work closely with law enforcement and fire department personnel while in the community.· Provide comprehensive care coordination with other providers as part of wrap-around care. Provide follow through and work to bridge the gap in situations where patients historically fall through the cracks and do not get connected with necessary services. Provide direct clinical services, utilizing evidenced base practices, for acute crisis intervention, acute therapeutic interventions, and case management.· Identify and organize local and regional social services that can benefit the residents of the RFA and that can be easily accessed by others.· Document all patient contacts and interactions in the appropriate electronic record system.· Provide care coordination, care management, patient advocacy, resource identification, and system navigation for patients with needs such as mental/behavioral health, substance use, homelessness/housing, financial, and other social service needs. · Build and maintain strong relationships with local hospitals, behavioral health and social service organizations, home health agencies, long-term living facilities, Department of Social and Health Services, Adult Protective Services, Aging and Disability Services, Fire Department personnel, and local Law Enforcement agencies.· Initiate handoffs of patients to appropriate community resources and ensure follow through on service connection.· Maintains printed and electronic files and correspondence adhering to HIPPA guidelines.· Other duties as assigned.SUCCESSFUL INCUMBENTS FOR THE POSITION WILL HAVE:Knowledge: · HIPPA rules and regulations as related to the continuation of care.· Knowledge of medical terminology.· Knowledge of EMS system and/or hospital systems.· Social services available within the community, greater King County, and the State of Washington as well as any federally related programs.Skills:· Properly manage, and document patient's care needs, care provided, and follow-up care as needed.· Perform research for patients identified by fire crews and Care Coordinators and establish patient's non-emergent needs.· Demonstrate critical thinking skills.· Be able to learn to manage information and generate reports for patients needing follow-up care out of multiple incident reporting systems.· Demonstrate a working knowledge of the EMS delivery system within the department and King County, Washington State, and others across the nation.Abilities:· Work collaboratively in a team and manage multiple priorities, utilize effective time management skills, and exercise sound administrative and clinical judgment.· Ability to communicate with others both orally, in writing, and electronically, using technical and non-technical language to include but not limited to, firefighters, police officers, and medical professionals.· Ability to understand and follow oral and/or written policies, processes, and instructions.· Ability to exercise independent judgment and initiative in managing multiple projects and assignments.· Establishing and maintaining effective working relationships with both external and internal customers.· Microsoft Office 365 Products, Excel, Word, Outlook.· Proper use of telephone etiquette and techniques to properly assist a diverse assortment of inquiries and persons.· Travel to multiple office locations· Become familiar with, follow, and actively support the Puget Sound RFA's mission, vision, and core value statements. SKILLS FOR THE POSITION MAY BE GAINED THROUGH EDUCATION, CERTIFICATION, RELEVANT JOB EXPERIENCE OR A COMBINATION, SUCH AS:Education: Bachelor's degree in social work, Psychology, or a related field such as Sociology, Geriatric or Human Services.Experience: Six (6) years of experience in case management, care coordination, and crisis intervention.Preferred: Master of Social Work.LCSW preferredOr: In place of the above requirement, the incumbent may possess any combination of relevant education and experience which would demonstrate the individual's knowledge, skill, and ability to perform the essential functions listed above.LICENSES AND OTHER REQUIREMENTS:· Valid Driver's LicensePHYSICAL DEMANDS AND WORKING CONDITIONS:Must have the ability to effectively use and operate computers and computer software. This is to include typical business office equipment but is not limited to; computers, multi-line telephone, copy/fax/scanner machine, digital projector, 800Mz radios, Mobile Data Computers (MDC's), iPads, iPhones, IOS mobile operating system, and basic medical monitoring equipment.While performing the duties of this job, the employee is frequently required to sit, talk, and listen. The employee is regularly required to stand, walk, use hands to manipulate, handle, or operate objects, controls, or tools as listed above, reach with hands and arms, climb, balance, stoop, kneel, or crouch. Must be able to assist patients and lift when necessary, utilizing lift assistance devices.Work is performed in an office environment and may include working as part of a two-person team (or crew of more) in public or resident's private areas during non-emergency operations, and near emergency operations, subject to multiple interruptions from inter-office activities, telephones, walk-in employees, and citizens, etc. Employee is required to periodically support department field operations or be required to work at other Fire Department locations. Employee may also be called back for support services. While performing the duties of this position, the employee may be exposed to individuals who are irate or hostile. The noise level in the work environment is usually moderate.

Created: 2025-01-23