Supply Chain Associate

Company DescriptionMBX (formerly Memebox) is a multi-brand beauty and personal care startup headquartered in San Francisco. The venture-backed company has raised over $200M in funding from prominent investors, including Goodwater Capital, Johnson & Johnson, Pear VC, Y Combinator, and other Silicon Valley VCs.Memebox operates a portfolio of K-beauty and personal care brands that are co-developed with strategic partners like Sephora and Ulta, using data-driven insights to identify white space opportunities in the market. The company's products are developed and manufactured in Korea, leveraging the latest K-beauty innovation in formulation, packaging, and speed-to-market. MBX has offices in San Francisco, Los Angeles, Seoul, Shanghai, and Taipei and its brands include Kaja, I Dew Care, Pony Effect, I'm Meme, and Nooni.Role DescriptionWe are looking for a hands-on Supply Chain Associate to support planning and fulfillment operations for the US market, with a primary focus on our retail and e-commerce business. This highly visible and impactful role will drive operational excellence and help maintain a healthy supply chain for the US market. This role will report to the Head of Supply Chain and partner closely with US Sales, Marketing, E-Commerce, other related teams in Korea, and the 3PL warehouse.Core AccountabilitiesSupport the Head of Supply Chain with end-to-end supply demand planning for finished goods and all related components plans that ensure availability of materials or productsOwn 3PL relationship and accountable for fulfillment performance for all sales channelsManage all inbound Ocean/Air shipments from Korea to the US and troubleshoot any customs issues or FDA holdsOwn retail PO management and reporting on fulfillment progress to the Head of Supply ChainOwn end to end process on SPS commerce and Netsuite OracleOwn internal Influencer/Marketing orders to ensure all shipments get fulfilled in a timely mannerOwn E-Commerce inventory management and order fulfillment and reporting metrics to the Head of Supply ChainDefine performance metrics for measurement, comparison, or evaluation of supply chain factors, such as product cost, quality, inventory turns. Meet or exceed inventory turn metricsAnalyze inventories to determine how to increase inventory turns, reduce waste, or provide critical information to support customer serviceAggressively manage and report E&O inventory and riskWork closely with sales and brand development to seamlessly support new product launches for all channelsCommunicate with the Logistics and Supply Chain teams in KoreaHelp build efficient planning and operational processes that will support scaling businessOwn reporting and visibility of regional monthly revenue targets and achievementsDesired Skills and CapabilitiesAbility to effectively manage planning of a large portfolio of SKUsExceptional analytical and mathematical skills with advanced proficiency in ExcelAbility to ensure on-time delivery of new launch orders by calculating accurate lead times on Ocean/Air shipments and inbound process at the warehouseExperience with identifying and deploying cost savings opportunitiesEnable visibility through reporting of supplier performance, inventory and allocation to internal stakeholdersStrong communicator and strategic thinker with a bias toward action and solutionsAbility to work in a fast-paced environment and highly resourcefulA process junkie that is willing to drive into the details and has the ability to drive process efficiencies internally and externally with logistics partnersAdvanced Excel skillsExperience in sales and demand analysis to forecast the most accurate inventoryMinimum Experience and Skills1-2 years experience in logistics management or warehouse operations1-2 years experience in supply chain managementCandidates with consumer goods or cosmetics experience are preferredBonus PointsExperience with planning for multi-brand growth on omni retail channelsBilingual in KoreanCompetitive BenefitsCompetitive salary and performance-based bonuses.Comprehensive health, dental, and vision insurance covered 100% by the company$250 Monthly Parking allowance + $100 paid monthly for commuting benefits20 Days of Paid Time Off (4 Weeks)15 Days Days of Paid HolidaysLocationHybrid, Los Angeles, CA

Created: 2025-01-19