Executive Assistant/Creative Operations Lead ...

About Us:We are a boutique creative marketing and branding consultancy - small but mighty, with an intimate team of strategists, creatives and producers punching above our weight. Our President and Chief Creative Officer are hands-on leaders who need an ambitious, organized right hand to help us grow and thrive. Whether your background is in creative coordination, production, operations, or executive support, we're looking for someone who's excited by the hustle of a boutique shop and wants to be part of building something special.The Role:This isn't a traditional EA role at a big corporate agency - it's a chance to be integral to a growing creative practice. You'll work directly with our leadership to support daily operations, manage communications, and help optimize how we work. We need someone with great judgment who thrives in a startup-like environment, can represent us professionally, and anticipates needs with genuine warmth and care - someone who says "I noticed this need, so I've already handled it" while also building better systems for our close-knit team.What Success Looks Like:Strategic Leadership SupportYou'll work closely with our executives to support their daily priorities and help them operate effectively - acting as a trusted extension of us so we can scale our impact and best serve our team and growing client base:Partner with both executives to understand their needs and manage their calendars and priorities thoughtfullyParticipate in key meetings to help stay on track and ensure thorough follow-throughSupport professional communication with clients, talent, and partners as part of business development, growth and creative executionManage special projects to coordinate schedules and resources for multiple stakeholdersHelp us scale ourselves by being in rooms we can't be in, moving things forward, and ensuring nothing falls through the cracksCreative Operations & Team SupportYou'll help ensure our boutique practice runs smoothly while we grow - from managing our office environment to fostering our culture. As we evolve our physical workspace, you'll play a key role in shaping both our operational and cultural environment. In a small team, everyone wears multiple hats and pitches in where needed:Oversee office operations and facilities management to create an inspiring workspaceManage day-to-day office needs, from supplies and vendor relationships to maintenanceDrive team initiatives from offsites and celebrations to workflow improvementsOptimize processes and implement digital tools and software solutions that streamline our workCoordinate team culture and communications, keeping everyone connected in our hybrid environmentManage relationships with external partners (HR, accounting, IT) for smooth operationsFoster our entrepreneurial environment by anticipating needs and maintaining our high-touch cultureIdeal Background:1-3 years in fast-paced, creative environments (production, operations, agencies)Experience coordinating creative projects and managing resourcesStrong organizational and communication skillsTech-savvy with project management toolsHigh emotional intelligence and good judgmentInterest in creative strategy and brand buildingExperience supporting multiple stakeholders a plusYou'll Thrive Here If You:Love the energy of a small, growing companyGet satisfaction from making others' lives easierHave an almost sixth sense for what people needCan be both warm and professionalTake pride in representing others seamlesslyAre comfortable with ambiguity and changeCan switch between high-level thinking and hands-on executionWant to learn every aspect of how a creative business runsGrowth Path:As we grow, this role will evolve with increased responsibility for:Strategic planning and decision supportTeam and resource optimizationBusiness operations managementClient relationshipsAgency growth initiativesWhat We Offer:Salary: $75-85k +bonus based on experienceBenefits: Medical, dental, vision coverageTime Off: 13 holidays, 20 PTO days, 12 additional Fridays off (1x/month)Work Environment: Hybrid schedule (2-3 days in office)Employer-sponsored 401k with matchDirect mentorship from leadership with access to all aspects of businessDynamic, entrepreneurial environmentNote: This role is perfect for someone who wants to learn the creative business from the ground up in a hands-on way. Our small, dynamic environment means every person matters - you'll have real responsibility from day one and the chance to shape how we work and grow. You should be the type of person who not only notices when someone's water glass is empty and fills it without being asked but can also help build the systems that keep our business running smoothly as we scale.

Created: 2025-01-19