Operations Manager

Job Description: Operations ManagerLocation: New York City, NYCompany: JD WatchesAbout Us:JD Watches is a luxury watch and jewelry retailer located in the heart of Manhattan's Diamond District. We specialize in offering high-end brands like Rolex, Patek Philippe, Audemars Piguet, and more. With a rich history of over 30 years, we pride ourselves on exceptional craftsmanship, personalized service, and a legacy of excellence.Role Overview:We are seeking an experienced Operations Manager to oversee and optimize the daily operations of JD Watches. The ideal candidate is a strategic thinker, highly organized, and capable of leading teams to maintain operational efficiency in a fast-paced, luxury retail environment.Responsibilities:Operational Oversight: Manage the day-to-day operations of the store, including inventory management, logistics, and quality control.Team Leadership: Supervise and support sales and marketing teams, ensuring alignment with company goals.Process Improvement: Identify inefficiencies in workflows and implement solutions to optimize operations.Vendor Management: Maintain strong relationships with suppliers and negotiate contracts to ensure timely delivery of high-quality products.Customer Service Excellence: Work closely with the sales team to ensure a premium customer experience that aligns with JD Watches' standards.Compliance: Ensure compliance with all industry regulations, company policies, and local laws.Financial Management: Monitor budgets, manage operational expenses, and work with leadership to meet financial goals.Reporting: Develop and present operational performance reports to senior management, using data-driven insights to support strategic decisions.Qualifications:Experience: 3-5 years of experience in operations management, preferably in luxury retail or a related industry.Education: Bachelor's degree in Business Administration, Operations Management, or a related field.Skills: Strong leadership, problem-solving, and decision-making abilities; exceptional communication and organizational skills; proficiency in Excel, inventory management software, and ERP systems.Knowledge: Familiarity with luxury goods and retail operations, with a passion for watches and fine jewelry preferred.Personality: Proactive, adaptable, and customer-focused, with the ability to thrive in a fast-paced, high-pressure environment.How to Apply:If you are ready to bring your expertise and leadership to JD Watches, please submit your resume and a cover letter detailing your experience and passion for luxury goods.Join us and be part of a legacy of excellence in the world of luxury watches and jewelry!

Created: 2025-01-16