Bilingual Call Center Receptionist

Bilingual Call Center Receptionist - Costa Mesa, CAThe Law Offices of Daniel Kim is a top-rated Personal Injury Law Firm in California. We fight for plaintiffs in cases involving cars, trucks, pedestrians, motorcycles, rideshare companies (Uber/Lyft), and other motor vehicle accidents.We are seeking a Receptionist to join our Call Center team in Costa Mesa, CA. The Call Center Receptionist will be responsible for managing incoming calls, emails, and messages for the Law Offices of Daniel Kim. This position is based on-site at the Costa Mesa headquarters.Compensation:$20 - $23/hr. depending on experienceResponsibilities:Answer and direct a high volume of incoming calls to the appropriate team.Take detailed messages and ensure they are delivered to the correct person.Assist clients with general inquiries and provide information about the firm's services.Maintain accurate records of all communications.Coordinate scheduling and appointments for attorneys and staff.Handle customer service inquiries and resolve issues promptly.Requirements:2+ years of experience in a high call volume environment.Ability to speak both English and Spanish proficiently.Excellent verbal and written communication skills.Ability to multitask and handle a high volume of calls efficiently.Strong organizational and time management skills.Proficient in Microsoft Office Suite and legal software.Experienced working in a paperless environment.Must be able to type at least 40 wpm.Benefits:Opportunities for growth and advancementCompetitive pay, based on experienceFirm-paid Dental and Vision InsuranceFirm-paid Life InsuranceMedical InsuranceFree Parking401kPTOLaw Offices of Daniel Kim is committed to being an equal employment opportunity provider in accordance with all applicable laws.

Created: 2025-01-16