Service Technician

Service Technician - Schaumburg, IllinoisFull-TimeBenefits: dental, medical, vision & 401KJob Description:Imaging Essentials, a leading supplier in wide format imaging has an immediate opening for a Service Technician to service the Greater Chicago Area. Individual will be responsible for the installation, service and maintenance of digital printers and scanners.Knowledge of print imaging technologies, basic computer skills as well as customer relations are preferred. Candidate should be mechanically inclined and able to understand electrical schematics. Must have reliable transportation and be willing to travel throughout Illinois as required. About You: · You have 1 year of technical experience. · You are a self-starter who is has a passion for developing business relationships. · You have a strong desire to put the customer first. Qualifications: · Basic computer skills· Knowledge of print imaging technologies· Mechanically inclined and able to understand electrical schematics.· Reliable transportation and open to travel across state lines.· Ability to deliver independently and as part of a team. · Positive and professional presentation, attitude, and communication skills What you'll do: · Represent our company by supporting a territory of installed printing equipment. · Analyze customer needs and develop customized solutions. · Troubleshoot technical issues including hardware and software. · Maintain daily reporting: phone calls, appointments, assessments, demos · Be a positive representative of the company and its brand in the marketplace How you'll be measured: · Customer call back percentage· Daily and weekly activity goals · Customer retention goals Why Imaging Essentials is a great place to work: · We give you the technology you need to be successful · We have a strong ongoing training program with a path to management · We offer paid time off & holiday pay. · We offer a 401k with a match. Imaging Essentials offers a competitive salary along with benefits programs to include health, vision and dental insurance, 401K with company matching.Imaging Essentials, a KIP America Inc. company, is an equal opportunity employer.

Created: 2025-01-15