Client Advisor- Williamsburg

The Opportunity: BYREDO seeks a full-time client advisor to drive sales & service through exceptional client experience, personalized clienteling, and operational excellence. This role combines storytelling, in-depth product knowledge, and a passion for beauty to inspire and connect with clients. Be part of a brand that redefines luxury through creativity and experience. At Byredo, you'll inspire clients, work with a team that values collaboration, and have the opportunity to grow in a fast-paced environment.The Brand: "Beauty can be many things to many people. Our job is to inspire people to be themselves." - Ben Gorham, FounderFounded in Stockholm in 2006, Byredo is a European luxury brand that translates memories and emotions into captivating products and experiences. From fragrances to makeup and byproduct"”our category for creative non-beauty projects"”Byredo reinvents luxury through a new approach driven by emotions and creativity.With a presence in over 40 countries and a focus on ecommerce. Our commitment to diversity, talent, and teamwork underpins our mission to inspire people worldwide.What you'll get to do:Sales Excellence:Maintain knowledge on industry and market trends to evolve and optimize sales strategiesProvide exceptional Byredo client experience, demonstrating expertise and understanding of our elevated selling approachBuild rapport with returning clients by recognizing and understanding their needs, ensuring a personalized and unified shopping experienceShowcase Byredo's wide product portfolio across all categories, (fragrance, makeup, home, byproduct) offering curated recommendations and crafting memorable shopping moments for each clientExceed KPI's through strategic cross-selling by fostering meaningful and familiar client relationshipsLeverage Byredo's CRM tools to manage client information, driving loyalty and delivering customized personalizationCollaborate with the team during store meetings by contributing innovative ideas and actionable retail strategiesClient Experience:Build and nurture client relationships through personalized outreach and clienteling activities including master classes and new launch eventsProvide after-sales service with care and attention, ensuring client satisfactionCreate personalized shopping experiences that reflect each client's unique tastes and aspirations, building connections that build long-term loyaltyDemonstrate Product Expertise:Develop and maintain knowledge of Byredo's full product offerings spanning across all categoriesActively engage in product presentations, engaging in training sessions, and stay aware of new launches, industry innovations, and emerging trendsUphold Byredo's commitment to excellence by ensuring detailed care, handling, and presentation of products, adhering to the highest standards of luxury and elevating the overall client experienceSupport Operational Excellence:Support continuous store operations by managing inventory with accuracy, stock replenishment, and proactive theft prevention measures to maintain operational efficiencyOffer valuable suggestions to develop and execute retail strategies that drive business growth and enhance the client experienceCurate and maintain visually compelling product displays that align with Byredo's visual merchandising guidelines and create a captivating, in-store environment that reflects the brand's DNAWe'd love to meet you if you have:2+ years of experience in luxury retail, beauty, or makeup salesProven ability to build strong client relationships and achieve sales targetsAvailability to work weekends and holidays (on an as needed basis)A proactive, adaptable, and dependable attitudeAbility to work 8 hours between the store hours of (11am-7pm)Ability to lift boxes as needed for inventory replenishmentCompensation:As required by the New York state salary transparency law, effective November 2022, the expected base salary for this position is between $23.00-24.00 hourly. Various factors are considered when extending offers, such as relevant skillset, training, years of experience related to the current job description, education, and our organizational structure.EEOC:Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.Diversity, Equity, and Inclusion Commitment:At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.About Puig: Puig creates unique and highly desirable beauty and fashion brands that empower people to reinforce their self-esteem and find their own expression in a family-owned company that aims to leave a better world for the next generation.Our brand portfolio is structured in three divisions: Beauty and Fashion, with the owned brands Carolina Herrera, Nina Ricci, Paco Rabanne, Byredo, Jean Paul Gaultier, Dries Van Noten, Penhaligon's, and L'Artisan Parfumeur; the licenses of Christian Louboutin and Comme des Garí§ons perfumes; and Lifestyle fragrances, among them Adolfo Dominguez, Antonio Banderas, Shakira, and Benetton. The Charlotte Tilbury division, which includes the luxury makeup brand and the Derma division, with the Apivita, Uriage and Isdin brands. We sell products in 150 countries and operate 26 subsidiaries.At Puig we honor the values and principles put in place by three generations of family leadership. Today we continue to build on that legacy, through conscious commitments in our ESG agenda (environmental, social, and governance) aligned with the UN Sustainable Development Goals.

Created: 2025-01-15