Help Desk Technician

Valerio Architects is an acclaimed mid size (±70 people) multi-disciplinary Architecture and Interior Design firm, with offices in New York, Los Angeles, Monterey Mexico, Argentina, and Italy. The firm supports a wide range of large, high profile, multinational clients. Our focus is on corporate interiors, brand development, hospitality, restaurant and retail projects with an emphasis on complex, high quality, sustainable solutions. Valerio Architects promotes high quality, thoughtful and innovative design and is looking for candidates that share this commitment and bring the ability to contribute to and translate design ideas to reality.We seek two to fill two IT/Office Equipment Help Desk Support Specialist Positions. You are encouraged to apply if you have the following experience:Troubleshoot, repair, maintain, install, and perform testing activities on various computer equipment, peripherals, data communication, and computer network systemsApple Specialist - Our main office computers are all Mac's and as such you need to possess a strong background and skillset in regards to troubleshooting, repair, installation, configuration, updates, and tutorials of all Apple technology.Understanding of Window server. Work with our IT consultantTake on and complete new IT projectsTroubleshoot and optimize LAN/WAN/WLAN hardware and software such as routers, VPN's, and Internet appliancesIdentify, analyze and resolve software, hardware, and network computing problemsAcknowledge, prioritize and respond to requests in a timely mannerSet and load computer equipment with required items and prepare computer equipment for operationMaintain a log of all work performed and processedSource and maintain a relationship with vendorsTroubleshoot outages as directed by supervisorStrong technical knowledge of Window Server, networked printers, and maintenanceInterpersonal skills necessary to train others in computer systemsAbility to communicate problems with supervisors as they become knownAdditional duties may include minor systems administration tasks, equipment procurement, backup, and other related tasks, office general maintenance.Must maintain confidentialityAbility to meet deadlinesSalary Information:In compliance with California (California Equal Pay Act, California Labor Code § 432.3) and New York (New York Labor Law § 194-a) salary transparency laws, the following salary expectation breakdown is provided for this position:Salary Range: $40,000 to $60,000 annuallyThis salary range represents the base annual compensation for this role. The final offer will be determined based on a variety of factors, including but not limited to:Relevant experienceSkillset and qualificationsEducation levelGeographic location within the stateMarket conditionsInternal pay equity within the organizationAdditional components of compensation, such as bonuses, commissions, or equity incentives, if applicable, may be offered as part of the total compensation package.How to Apply:To explore career opportunities with Valerio Architects, please visit our Careers Page at for a detailed list of available positions.Send your cover letter, resume, and salary preferences to: careers@We look forward to connecting with innovative architects ready to contribute to exciting, high-impact projects!

Created: 2025-01-15