Program Manager

We are representing the YWCA Allentown, a non-profit organization dedicated to eliminating racism, empowering women, promoting peace, justice, freedom and dignity for all in their search for a Program Manager. Proud to be the oldest, largest women's movement, providing services for women and their families in our community. The Perfect Fit for Working Women (WW) Program provides women with the clothing, skills and confidence to start a job and build a career. The Perfect Fit Resale Boutique offers quality clothing at reasonable prices which supports the Perfect Fit WW program. For more info on our services visit: ResponsibilitiesResponsible for planning, organizing, staffing, leading and controlling Perfect Fit WW program, retail activities for Perfect Fit Boutique and all relevant events.Ensure efficient and profitable operation of all programs. Track Expenses and ensure compliance with annual grant specific budgets.Develop positive internal and external working relationships with clients, volunteers, donors, and partner agencies. Actively engage in community and fundraising events, fostering partnerships with external stakeholders in educating the community about the Perfect Fit Programs and it's mission. Evaluate all programing and operations regularly through data collection and analysis, providing accurate and timely reporting.Report to Executive Director, providing feedback/suggestions and implementing changes as necessary.Work within the guidelines, policies and Mission of the YWCA Allentown.QualificationsHS Diploma required, Bachelor's degree or higher in a related field preferredPrevious experience working in a non profit with supervisory experience and direct client services valuedProficient in Microsoft Office, Google Suite, POS Systems (Square) and able to learn other software platforms as requiredStrong critical thinking, analytical, problem solving and exceptional oral and written communication skills, fluency in Spanish very helpfulSkilled in dealing with sensitive topics with empathy and able to be responsive to cultural differences in the organizations service population

Created: 2025-01-15