Human Resources Services Specialist / HR Shared ...

US citizens / GC Holders / GC EADs ONLY LOCALS ONLY THIS IS A DIRECT BANKING CLIENT REQUIREMENT !Those authorized to work without sponsorship are encouraged to apply please.Reach Shaily Sharma - 9084874334Email: shaily(at)zilliontechnologies(dot)com // 9084874334Human Resources Shared Services Representative / HR Shared Services Representative / HR SSCLocation : Remote and Onsite Twice a week ( Vienna, VA // Pensacola, FL // Winchester, VA )Duration : Long term ongoing with no end datePrefer candidates who have experience with customer service via the phoneTo serve as trusted advisor to company employees by responding to HR related requests and inquiries and providing guidance to internal/external customers. Identify. research andresolve issues/discrepancies, and review and process HR personnel transactions.Responsibilities: Maintain knowledge of HR services and answer or appropriately route employee inquiries pertaining to basic HR programs, processes, procedures, and communicationsAnalyze and interpret basic issues; select methods, processes, or tools to meet needs, and coordinate solutions efficiently and accuratelyResolve or arrange for resolution of basic operational/processing issues, inquiries, and complaintsProvide guidance to internal/external customers and stakeholders regarding basic SSC processes and HR servicesPerform functions in adherence to defined service level agreementsEnsure compliance with all HR related policies. practices, and proceduresSupport on-going quality control checks to ensure efficiency and accuracy of basic processes and proceduresPerform research for process improvements; provide information to senior staff and leadership as directedPerform other duties assignedQualifications:Experience in positions which reflect the ability to work independently; exercise sound judgment; display a high degree of initiative; and manage multiple priorities effectively, preferably in a Human Resources or Shared Services functionAbility to work independently and in a team environmentFamiliarity with various Human Resource issues, services, and systemsDesired : Exposure to human capital management systemsDesired : Familiarity with company products, services, programs, policies, and proceduresBasic skill following, interpreting, and applying relevant data/instructions to guidelines, procedures, practices, and regulationsAdvanced customer service focus and relationship management skillsEffective database and presentation software skillsEffective organizational. planning and time management skillsEffective research, analytical. and problem-solving skillsEffective skill exercising initiative and using good judgment to make sound decisionsEffective skill maintaining accuracy with attention to detail and meeting deadlinesEffective verbal and written communication skillsExposure to human capital management systemsFamiliarity with company products, services, programs, policies and proceduresPlease send qualified resumes directly to : shaily(at)zilliontechnologies(dot)com // 9084874334Thanks,Shaily SharmaZillion Technologies Inc.Asst. Director - Talent Acquisition9084874334Email: shaily(at)zilliontechnologies(dot)com // 9084874334

Created: 2025-01-15