Front Desk Associate

This is a part-time on-site role as a Front Desk Associate at Reload Physical Therapy and Fitness in New York, NY. The Front Desk Associate will be responsible for managing receptionist duties such as greeting clients, ensuring those entering the facility are there to see a designated coach/clinician and following the appropriate action steps. At Reload, we emphasize the Client Experience so upholding customer service and proactively attending to our clients needs will be a requirement.Position Summary: This position involves being the first point of contact for those entering the facility, qualified applicants should be friendly and dependable - willing to provide support and assist a small team. This position requires ensuring that all persons entering the facility are there to see a designated provider and then following the appropriate action steps. There will be some document retrieval and organization required. Essential functions:Greeting Clients, Opening the front door, Ensuring those entering the facility are here to see a specific provider, general administrative tasks.Qualifications:Professional and friendly etiquette, excellent communication, and customer service skillsExperience with receptionist duties and critical thinking/problem solvingFamiliar with team work; experience with a small team and its dependability needs is a plusProficiency in computer literacy, including experience with Microsoft Office Suite and Google SuiteHigh school diploma or equivalentAssociate's or Bachelor's degree, preferably in a healthcare-related field, is a plusBackground or interest in healthcare or fitness industry is a plusSupervision: Reporting to Operations ManagerReload Physical Therapy and Fitness is a premier rehabilitation and performance clinic located in the heart of New York City (Union Square). Our mission is to provide a higher standard of care by taking a hybrid approach to Physical Therapy and Personal Training services while emphasizing personalization in programming. We strive to be a haven for people who are seeking an alternative to medication or surgery, or are looking to improve their overall health and fitness.Visit us at to learn more about us or follow us on Instagram at reload.pt.

Created: 2025-01-15