Manager of Sales Operations

JOB SUMMARY:For 75 years, we have been following our curiosity. It drives us and has made Comet a leading Swiss technology company worldwide. Curiosity and the spirit of research have allowed us to become and remain innovative. For a better and sustainable world. To this end, we work and research on the basis of X-ray and radio-frequency technology. Our developments make an important contribution to safer, more efficient and more sustainable production, mobility and communication. In the Plasma Control Technologies (PCT) division, we manufacture specialized components that are required for the precise control of plasma processes and are used in the production of memory chips or touch screens for sensors, smartphones or tablets. Summary:The Manager Sales Operations will support the Head of Global Sales Operations and Global Sales in developing and executing a scalable Sales Operations organization. They will lead a local team of employees (Customer Service Representatives) responsible for Sales Operations core competencies including: Responsibilities:Order entry and compliance to commercial contracts, company policies and trade regulations Data governance (pricing and quality) Forecasting systems inputs (internal and external) Communication of customer delivery status Cross-PCT system development and process improvements Coordination with Finance for closing, receivable and collections Onboarding of new customers Metrics and dashboarding Qualifications:Strong experience SAP, CRM, Jira / Con?uence and related tools Knowledge of Quote-to-Collect processes and practices Strong leadership skills empowering employees and holding them accountable for their performance Strong analytical thinking abilities and desire to learn and deploy new tools and methods Excellent communications skills, written and verbal Ability to operate in a matrix management environment and accomplish goals through cooperation and collaboration with both internal and external stakeholders Excellent team player with ability to keep cross-functional teams focused on strategy and goals Excellent people skills adaptable to multiple regions and cultures Ability to work and adapt and prioritize under pressure Pro?cient Microsoft O?ce user; expert level in Excel Ability to develop clear action plans and schedules Ability to organize, evaluate and manage work?ows Education and Experience:Minimum of 5+ years experience in Sales Operations / Administration, Customer Service, or related Strong process documentation and continuous improvement experience Why join us?Collaborate with diverse international colleagues from all over the world for a successful listed multinational company headquartered in Switzerland Take on inspiring projects in a highly dynamic environment and thriving industry, which is growing globally in emerging and mature markets Attractive training and career opportunities in our global locations, as well as flexible work arrangements The target salary range for this job is approximately $115,000 to $135,000 annually. Job summaries account for a range of qualifications, skills, and experience that can be considered. We are committed to making fair and equitable job offers based on a number of factors including but not limited to the job scope, market conditions, and candidate skill level and depth of experience.We offer you: Diverse challenges and an international team. Competitive compensation package; a great work culture; a comprehensive benefit program including medical, dental and vision care benefits; tuition reimbursement; matching 401(k) plan; vacation and paid holidays and sick days. EEO STATEMENT:Comet Group is an Equal Opportunity Employer. Comet does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Created: 2025-01-15