Junior IT Systems Administrator

THE COMPANYFriedman Vartolo LLP is a real estate law firm specializing in lender-side default services and real estate litigation. We have offices in New York City, Garden City and Philadelphia and offer a fresh, fast-paced energy, with a startup vibe.THE POSITIONWe are seeking an entry-level Junior IT Systems Administrator who will provide day to day technical support to our employees both virtually and onsite, as well as assist in general IT responsibilities. This role is ideal for someone looking to kick-start their career in IT within a professional legal environment.RESPONSIBILITIESServe as onsite point of contact in Philadelphia office for any basic computer and IT needs of the in-office employeesAssist with technology related employee onboarding and offboarding tasks including installing software, configuring laptops, creating accounts, setting up workstations.Maintain and support printers, copiers and other onsite equipment.Provide orientation and guidance to new employees on operating computer equipmentManage ticketing system (JIRA) responding to and resolving Tier 1, 2 ticketsTroubleshoot and investigate basic hardware and software issuesEngage in employee outreach to gain feedback on employee technology experienceDocumentation Management (Confluence) - KB Article build outEquipment Asset Management (laptops, monitors, peripherals)E-cycle and Equipment Life Cycle ManagementEXPECTATIONSStrong communication and interpersonal abilities to interact with staff at all levelsAbility to work independently and in a team-oriented, collaborative environmentExcellent problem solving and analytical skillsHard worker with a can-do attitude and willingness to help other employeesREQUIREMENTSA degree in Information Technology, Computer Science, or related field (or equivalent practical experience)Strong knowledge of Windows Environment (Office 365, Microsoft Office Suite, Windows 10, 11 Business)Familiar with basic computer hardware, printers, applicationsSome Helpdesk experience (6 - 12 months preferred)PREFERREDPower BiTask AutomationAzure (Azure Connect, Azure Cloud, Azure ADD)VDI & Virtual System ManagementCOMPENSATION/BENEFITSWe offer a compensation package that will be commensurate with experience and a competitive benefits package including medical, dental, vision, flex spending, 401k and gym/fitness membership reimbursement.ADA COMPLIANCEConsistent with the Americans with Disabilities Act (ADA), it is the policy of Friedman Vartolo to provide reasonable accommodations when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for Friedman Vartolo. If you require a reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact Recruitment at recruitment@ to request an accommodations.LOCATIONThis position is located in our Philadelphia, PA office.

Created: 2025-01-15