Desktop Support Technician

Desktop Support TechnicianI am currently working on a 3-6 month contract to hire Desktop Support Technician opportunity with one of my clients based out of Stoughton, WI 100% Onsite in Stoughton- w/ travel to Brodhead/Evansville occasionally (Mileage reimbursed)Pay: $24-$27/hr w/ similar FTE conversion salaryOverview:-Reports to Manager of Support Desk-1000 end users-Align the IT coordination of new Rental facilities including ordering equipment, coordinating with our telecommunication consulting to get network connectivity, and our phone vendor on phone setup.-Fulfill end user requests by responding to Help Desk (HD) tickets regarding desktop, laptop, and portable device hardware issues. Troubleshoot and resolve-Respond to software issues with os, Microsoft Office, and other software-Assist end users with physical installs or equipment relocations.-Administrate Active Directory -Install os and other software on PC's, Mobile devices, and Thin Clients.-Support Printers-Build "gold" images of desktops for deployment to users-Maintains asset/inventory.-Make configuration changes-Remove viruses/malware-Assist with maintenance of the NEC telephone systemSkills:-Office 365 (Word, Excel, Outlook).-Help Desk policies and procedures-PC/Laptop build experience.-Knowledge of Microsoft versions 10 and 11.-Networking, especially LANs, and wireless LANs and VPNs in a WAN setting desirable but not required.-Mobile devices including Notebook computer, iPhone, and Android phones.-VoIP and Analog Phone systems including NEC Equipment desirable

Created: 2025-01-15