Customer Service Representative

On behalf of our client in the healthcare industry, they are seeking an Inside Sales Assistant located near Burr Ridge, IL. The role is primarily focused order entry, working with manufacturers, and collaborating closely with the office manager. This is a small office, so must be comfortable to wear multiple hats. Hours of operation are Monday-Thursday 8:00am- 4:30pm, Friday -7:30am- 4:00pm. This role is an onsite position.Responsibilities:• Collaborate with the office manager in handling general tasks• Support the field sales representatives on quotes• Handle customer inquiries and resolve them efficiently• Prepare and provide quotes to customers• Process purchase orders with precision• Monitor customer accounts• Answer inbound calls and communicate effectively with customers• Utilize Fishbowl for order entry and order fulfillmentRequirements:3-5 years experienceSalesforce experience is a plusProficiency in MS Office applicationsStrong proficiency in excelQuickbooks is a plus

Created: 2025-01-15