Salesforce Administrator

We are currently collaborating with a prestigious asset management firm in search of a Salesforce Administrator. In this role, you will be responsible for delivering enterprise infrastructure, applications, and related end-user technology services across all business groups, serving approximately 5,000 users.Responsibilities:Technical:Possess experience in implementing Salesforce for Wealth Sales teams.Maintain strong, trusted relationships with stakeholders and technical professionals throughout the organization.Collaborate with business teams to research the capabilities of existing or potential technologies.Work closely with the technology team to troubleshoot production issues.Understand and manage the configuration of the Salesforce instance, providing technical and functional support to all organizational levels.Take ownership of assignments, ensuring proper support for tickets, enhancement requests, and project work.Continuously seek to improve technical skills through independent research and professional development.Analyze, design, build, test, and document Salesforce objects while adhering to departmental standards.Evaluate business requirements to maximize the effectiveness of system capabilities.Contribute to and ensure the effective design of all major modifications.Design flexible, scalable solutions based on business requirements.Translate business requirements into detailed technical designs.Troubleshoot issues using various debug methods.Demonstrate advanced knowledge of Salesforce application functionality and self-educate on new features.Create complex ad hoc queries for data analysis, troubleshooting, or data conversion purposes.Collect, organize, and analyze data; summarize findings, and provide conclusions and recommendations.Master new technologies as required by specific assignments.Communication:Exhibit excellent communication and interpersonal skills to engage with both technical and non-technical stakeholders, conveying complex concepts in a clear and concise manner.Develop and maintain comprehensive system documentation to facilitate knowledge sharing within the Technology Team.Establish and maintain effective working relationships with business units, demonstrating a sense of urgency in responding to their needs.Functional/Core:Ability to work independently with minimal supervision.Expand knowledge of the company's operations and functional areas, particularly in relation to assigned projects and responsibilities.Contribute to the development of strategies and solutions for business challenges.Consistently demonstrate and promote the company's core values.Participate actively in discussions, fostering an environment that encourages input, feedback, and constructive challenges to decisions.Provide technical expertise to support team tasks.Qualifications & Requirements:A minimum of 5 years of experience with the following:Salesforce toolkit and platform technologies within Sales Cloud: custom objects, controllers & triggers, Apex classes/test classes, Process Builder, Workflows, Visualforce, SOQL, SOAP/REST-based web services.Web services API integrations.Strong analytical skills: Ability to collect, organize, and analyze data; summarize findings, and develop conclusions and recommendations.Proficiency in using SOQL query tools for data research.A self-starter with the ability to take initiative and proactively address tasks.Ability to prioritize and manage a high volume of tasks.Strong communication skills, with the ability to engage with individuals at all levels of the organization, including management and end-users.Excellent presentation skills.Deep knowledge of DST/Transfer Agency and data transformation/reconciliation processes.Preferred Qualifications: Platform Developer Certification. Administrator Certification.Experience with Agile software development methodology.Familiarity with Lightning Web Components.Expertise in Salesforce Flow.Knowledge of Workato, FISDX, Intralinks, Loopio, Seismic, and Jira.Experience with C# development.Experience creating Azure applications.Experience developing web-based technologies such as JavaScript, JQuery, dynamic HTML, and XML.A degree or diploma in Computer Science or a related field, or equivalent experience.

Created: 2025-01-15