Event Technology Associate

Event Technology AssociateOverview:Global Communities, Engagements, & Experiences (GCEE) exists to connect the global talent community to talk about what works. That's because the innovative programming we create for our Talent Solutions customers helps talent leaders build trust, create connections, and drive business value. As a core component of this larger team, the Activations and Operations team focuses on bringing our wide array of experiences and engagements to life. This includes all aspects of operations and activation for our 1:1 executive briefings, LEAD customer community engagements, and our Talent Connect franchise events in North America, including our annual Talent Connect Summit and Talent Connect Show.Our Talent Solutions Marketing team is seeking an Event Technology Associate who is passionate about delivering experiences that build brand equity. This individual should have a strong event technology skill set, to help elevate the customer journey and align to business objectives. It is important that this person is an excellent project manager, who has the ability to fluidly manage relationships across multiple stakeholders and can prioritize effectively. This individual will serve as the Event Technology Associate for our Talent Solutions' first-party customer events in NAMER. Location -Remote or NYC OR SFResponsibilities:Responsibilities include but are not limited to: GeneralStakeholder across all Event Tech partners: Website, Mobile App, Engagement and Event Registration platforms and others as neededContribute to Event Technology RFPs and procurement process as neededProvide recommendations and platform advocacy to GCEE and partnership to our Marketing Technology teamGCEE Events Registration Manager for our Talent Connect registration platform, Rainfocus Set up and manage the full Rainfocus customer and internal registration experience including but not limited to:Registration paths / buildsList managementRegistration codesTransactional emailsCall for Speakers portal, managed via Rainfocus currentlySession builder/schedulerDashboard creation and reportingLead captureBadges/lanyards development and on-site implementationOnsite preplanning in collaboration with support agenciesOnsite registration and session scanning managementTech integrations including mobile appTalent Connect external inbox managementField Enablement coordination and customer servicesCustomer eligibilityCancellations/substitutionsManual attributionRegistered listExceptionsSpecial requestsRegistration manager for other events and experiences that use Splash or equivalent platformsGCEE 1st party event websites and Splash pagesKey stakeholder across websites and Splash pages that support our GCEE-led eventsManage the full website and Splash experiences including but not limited to:Collaboration with designers on website development and designCMS familiarity and content managementUX and usabilityReporting and registration integration & managementCompliance and accessibility Mobile AppManager for our mobile app platform, Eventbase used for Talent Connect SummitSet up and manage the full app experience including but not limited to:Annual launch and engagement campaignAttendee journeyContent development and postingIntegrations with registration platformPush notificationsSurveying and lead captureReportingRequirements: Basic Qualifications: 2-5 years of Event Technology experience2+ years experience working in the Rainfocus platform Preferred Qualifications:5+ years of experience in event industryProficient with registration platformsSuccessful track record of working with cross-functional teams and senior level stakeholdersExcellent written and verbal communication skillsPrioritize effectively while managing multiple competing prioritiesAbility to work in a fast-paced environment, under pressure with tight deadlines Technology & Tools Qualifications:Proficient and well versed in Rainfocus and SplashProficient in the following: Salesforce, GSuite Products/Tools, MSFT Products/Tools, including SharePoint, Excel, Word, PowerPoint, etc., Virtual Meeting technology, Smartsheets Suggested Skills:Event TechnologyProject ManagementEvent ManagementCompensation: $49.76 - $61.93/Hour (W2/Non-Exempt) Rate Dependent on Location Req# 14880

Created: 2025-01-15