Site Operations Manager @ High Growth Services & Tech ...

A High-Growth Services Business in the Ride Share and Services industry is building out their Operations and seeking a Site Operations Manager, will be reporting to the CEO, Founders, and Owners. Will be leading Site Operations - Customer Support, Logistics, and drive customer experience. Their office is in Long Island City, close to subway. This role is in-office Monday-Friday.Responsibilities: Lead operating and financial budgeting and targets including: pricing, utilization, and cost analysis; Reporting to executive management team Manage, train, and lead customer support and logistic teamsLead business and logistical transportation operations interacting with customer, dispatch, account reconciliation, and scheduling Lead and Manage admin operations including location payroll, billing, and staffing Resolve personnel and customer inquiries Drive internal hiring Experience Needed:Bachelor's degree Is a Must within business, operations management, and or analytics +6 years of Industry Experience within Hospitality, Retail, Logistics +4 years of management experience, preferably within a tech-service businessOther experience needed: data/analytics review, team collaboration, Google Sheets experienced needed tracking metricsOur client organization will be eligible for a base salary and discretionary performance bonus, including benefits. The estimated base salary range for this position is $115,000-135,000, bonus is discretionary

Created: 2025-01-15