Associate Team Manager (Staffing)

Overview of the duties of a Leader at Spencer Ogden:Identify and target key strategic clients for the business to achieve the very highest level of revenue generation both individually and across the company. Accountable for service offering, delivery and service evaluation for multiple clients. Actively develop relationships with senior level candidates and clients for the sector.With guidance of Senior Business Manager and Director, manage and develop your team (up to 5 team members); set team and individual targets; manage through and track the team's performance in relation to business goals, whilst maintaining personal targets.Develop client and candidate relationships, acting as a trusted partner, increase market presence and overall performance.You will develop people management capability with a team of up to 3 team members. You will set personal and team member targets, lead WIPs, utilize and effectively deploy Spencer Ogden's people development and performance management initiatives, to develop team members to high performance, whilst also maintaining personal targets.SALES STRATEGY & BUSINESS DEVELOPMENTInstrumental in winning key target clients for the business, leading the pitching and proposal process cross divisionHighlight trends and developments within the market sector, that assist in business generation in line with the organization's objectivesKey in increasing market share for the business sector by managing a portfolio of strategically key accounts (successful in increasing, maintaining fees for the group, agreeing SLA's and timely reviews)Cultivating and nurturing key relationships at a high level, resulting in increased revenue for the sectorDevelop and implement candidate strategy, improving offering across the sectorAct as a director for target accounts within the business, driving the strategy cross company for these accounts, demonstrating cross fertilization of accounts resulting in increased revenueIdentify strengths and weaknesses of competitors, thus giving Spencer Ogden the competitive edgeIdentify and develop networking opportunities across the cross companyAssisting less experienced team members in the negotiation of terms of business with target clientsLead client visits with confidence, being proactive in selling the variety of recruitment solutions- demonstrating successes with retained business, advertising selection and complex proposalsProduce detailed business plans and agree budgets with DirectorEnsuring productivity levels are such so one can over- achieve targets set on a monthly and quarterly basis RECRUITINGOffering team guidance and support with the sourcing and matching of available candidatesPitching candidates to clients with confidence over the phone, gaining interviews for candidates based on recommendationDevelop a pool of senior candidates (passive and active) through networking and headhunting, developing relationships with these candidatesHeadhunting senior individuals (ear marked by clients) within the market with success, gaining interest in Spencer Ogden as a business for now or the futureProducing shortlists of candidates for client to interview, presenting this shortlist to the client with successWriting persuasive ad copy for retained assignments representative of the client's brandDealing with response and enquiries, assessing suitability of candidatesArranging interviews for candidates with clients, providing detailed information to both partiesManaging the offer process with confidence, handling complex offers with confidence and gravitasEnsure a level of contact is made post placement or during contract with candidates and clientsSet personal targets with Managers on a daily, weekly and monthly basisPEOPLE MANAGEMENTDevelop and retain a team of up to 3 team members, identifying future talent and nurturing it for successionAccountable for developing and contributing to the success of trainee consultants, embedding Academy learning into practiceLead team recruitment and induction process - delivering structured training as requiredImplement and maintain a coaching program cross team, in alignment with Group L&D learning initiativesManage probation process, weekly WIPs and employee life cycle performance activities e.g. PDP's, competency assessment and career conversationsAccountable for developing and contributing to the success of trainee Delivery Consultants and Consultants within SO recognized timeframesSupport the evolution of each individual's Personal Development Plan, helping set career milestones in order to achieve personal and business goalsDevelop an experienced team to create succession & seniorityMeet weekly with team members to assess performance against target, setting SMART objectivesReport to Manager on a weekly and monthly basis on team performance and forecastAccurately report to Senior Business Manager on a weekly and monthly basis on team performance and forecastMotivate and inspire team, understanding the motivations of each team member, using this knowledge for individual and organizational growthMonitor and evaluate system usage in line with company procedures, assess performance using internal systems, using the data to identify trends and areas for developmentInvolvement in regular career and competency conversations with team members in line with company processResponsible for internal recruitment for the team and meeting headcount budgetINTERPERSONAL SKILLSIntegrate new team members into the team, observe work practices and setting a good example with recruitment and system practicesOffer support in developing and contributing to the success of trainee consultants, embedding their Academy learning into practiceProfessional communication via email, face to face and over the telephone maximizing opportunity for the business as a wholeWork closely with support services SMEs to ensure best practice and company guidelines are being metDevelop strong working relationships across sales teams, disciplines and support functionsFacilitate a productive working environment by easing internal tensions and reconciling differencesDeal with complex client or candidate issues on behalf of less experienced team members, developing team capability in the processChair internal meetings with credibilityPresenting to potential clients and key involvement in preparation for Company pitchesPoint of reference internally for industry related questionsAssist in communicating and reinforcing team and business strategy interlay, fostering a spirit of team work through own enthusiasmIdentify and escalate issues in a timely manner, presenting viable solutionsBuilding collaborative relationships with candidates, clients and peersA role model internally for best practice in relation to use of systemArticulating and contributing valuable ideas to team discussions, promoting teamworkAD HOCConduct yourself in the spirit of our values and Leadership Principles at all times. Any other duties that your manager may delegate. Provide guidance for team members in managers' absence. Support internal recruitment for the team. Commitment to delivering on key business priorities. Representing SO at industry events, creating a network and SO presence.

Created: 2025-01-15