Procurement Specialist

Who is Club Med?Club Med, founded in 1950, is the pioneer of the all-inclusive concept, offering nearly 70 upscale sun and ski resorts in the most pristine locations all around the world, from North and South America to Europe and Asia. Club Med operates in more than 30 countries and continues to maintain its authentic Club Med spirit with an international staff of more than 23,000 employees from more than 110 different nationalities.MAIN PURPOSEOrganize, manage and secure the supplies (F&B and Supply) required for the operations of the 2 resorts within his/her scope in accordance with standard processes.Ensure that operating agreements are in place and respected: quality of service from suppliers, logistics schedules, stock levels, safety stocks (minimum/maximum), level of internal services, etc.Verify and challenge the needs and deadlines expressed by the resorts according to product standards by intended use, stock levels and supplier delivery conditions.Support the resort teams within his/her scope in their stock management and expression of needs, within the framework of openings/closures and during the operating period.Manage and control the relationship with suppliers in collaboration with the manager and Purchasing team.Be the main contact for the resort and office services for all matters relating to the management of supply flows (information and products).GENERIC MISSIONSMANAGE SUPPLY AND FORECASTING FOR RESORTSDevelop consumption forecasts by resort (family of) product and supplierDevelop and secure supply plans with his/her manager.Secure the opening and closing of resorts byRespect the defined reverse scheduleEnsure set-ups for the start of the seasonEnsure orders are given related to events or parties.Contribute to the ordering and monitoring of site flows (construction or renovation)Ensure the day-to-day supply of resorts in accordance with:Product standards defined by the Products & Services DepartmentClub Med's Purchasing & Supply Chain proceduresResort requirements (based on forecasts, stocks, consumption, expressed needs)Safety standards, particularly food safety standardsContractual agreements signed with suppliers.Challenge the needs expressed by the Service Managers on sensitive or exceptional products according to the occupancy rates, menu plans, allocations and available stocks, etc.Establish adequate safety stocks (mini-maximum stocks).Monitor and control flows:Of ordersValidation of an acknowledgement of receipt (and reminder if necessary), verification of confirmed delivery times and locationsOf transportOrganisation of local transport if necessary from suppliers or from a logistics hubOf deliveriesTimeliness, incident tracking, and management of credit notes.Communicate key procurement procedures to resort teams:Alert the resorts in the event of a stock-out and propose alternatives to provide the service,List of orders placed with the associated delivery schedule, etc.Manage and optimise supplier performance (cost, quality of service, delivery times and conditions) in conjunction with the manager and in cooperation with the buying coordinators:Organise the reporting of disputes by the VLSs and report personally observed disputes to the supplier incident databaseFollow up and provide solutions on the handling of disputes with suppliersEnsure regular communication with the relevant actors (Supply Chain manager, buyers, internal customers) on supplier monitoring actions.Monitor supply budgets and assist resorts in the economic management of their activity (HD).CONTINUOUSLY IMPROVE THE LOGISTIC SERVICE LEVEL OF THE RESORTSDefine in cooperation with the Village Logistics Supervisor (VLS) and the Village Service Managers (SMs):Minimum and maximum stocks of recurring items (safety stocks),Supply cycles according to product families and ranges,Key rules of the service through the drafting of an operating agreementRationalize the number of orders, delivery frequencies, etc., Together with the buyers, seek to optimize the logistical conditions with suppliers, etc.MANAGEMENT ELEMENTS AND KEY PERFORMANCE FACTORSCompliance with the Group's Supply Chain Purchasing rules and procedures.Use of supply chain tools (Ecomat Web, Coupa, PDA, Excel and others).Compliance with product listing and supplier agreements.Adapted supplies in terms of quantity, quality and deadlines (compliance rate).OTIFStock-out rate, substitution, replacementCoverage rateObsolescence rateProjection of stock at the end of the season (seasonal resorts)Reliability of forecastsControl of the HD (budget)Product catalogue performanceand any other indicator necessary for the performance of the activityCompliance with operating agreements (compliance with schedules, use of tools by SMs).360° feedback from peers, colleagues including VLS, SMs, Resort Leaders, Ops Dept, Buyers, etc.Professional skillsManagement of supplies, stocks and in particular the food chain.Strong analytical skillsCalculation of forecastsKnowledge and practice of logistics.Management by objectives, ability to deploy and monitor dashboards and KPIsPersonal qualitiesRigour / Reliability / Organization / PlanningInterpersonal skills, communication skillsAbility to manage contingencies / emergencies; Responsiveness and ProactivityProactive source of ideas, curiousLeadershipTeam spiritAbility to support changeIT and languagesEnglish (Fluent) / Spanish (Fluent)IS proficiency: WMS, ERP, PDA, Office Suite

Created: 2025-01-14