????(operaon Manager)

1?????:????????,???????????,??????????????;2?????:??????????,???????????,?????????/????????????;3?????:????????,??????,????????????????????;4?????:????????,???????????,???????????,?????????????;5?????:???????????????,?????????????????,??????????????1????????,???????????????????,???????????;2?????????????-?????-???????????????????????,??????????????????;3???????????????????????;4?????????????????,???????????,????????,??????????????????,??????????;5???????????Job ResponsibiliDes:Center Management: Oversee daily operaDons and establish an efficient organizaDonalstructure for the center. Set strategic goals for coordinaDng and managing daily tasks crossnursing, catering, markeDng, sales, and management departments.Overseeing the center's financial performance: Ensure the achievement of operaDng goals of center, promptly and fully meet revenue targets assigned by the board of directors.Resource CoordinaDon: Communicate and coordinate with the hotel on relevant ma[ers to advocate for the center's interests. Responsible for uDlizing and establishing resources related to medical/postpartum rehabilitaDon plans in the region.AcDve CommunicaDon with Headquarters: Implement board resoluDons and ensure theoverall vision and mission of the headquarters are realized. Supervise and organize workimplementaDon and inspecDons, performance evaluaDons, and develop center developmentplans, annual business plans, financial budget plans, profit distribuDon, and loss compensaDon plans.Brand Maintenance: Develop corporate culture and cohesion, enhance corporate visibility, establish good communicaDon with customers, maintain a posiDve corporate brand image, and minimize customer complaints.ProacDve Crisis Management: Address customer complaints in real-Dme, provide soluDons to miDgate negaDve publicity.7. Strong CommunicaDon, Teamwork, and Training Experience: Manage and develop interpersonal relaDonship resources, able to adapt to the working pace of a startup company. Provide support to the team during store evelopment period, ensuring tasks are completed on Dme and efficiently.Recruitment and Onboarding: Analyze staffing needs, respond promptly and effecDvely to recruitment requirements, and carry out specific implementaDon of store recruitment work. Assist new employees in quickly adapDng to their roles and integraDng into the company, providing ongoing training and empowerment.Customer RelaDonship Management: Understand the overall situaDon of the store, various price quotaDons, and service characterisDcs. Build, maintain, and expand the customer base,respond promptly to online inquiries, schedule center visits, and increase customer registraDon rates.Contract Handling and Financial Management: Handle customer contracts, collect advance payments and outstanding payments, collect, and refund deposits, and manage various customer-related documents and invoices unDl Sales join the team.Responsible for the MarkeDng and PromoDon acDviDes for the store.Job Requirements: Bachelor's degree or higher, with major in markeDng, hotel management, or businessmanagement. Requirements would be relaxed for excepDonal candidates.Possess more than five years of management experience in hotel operaDon, sales,medical/medical aestheDcs company, branded fast-moving consumer goods, or markeDng operaDon. Prior experience in the maternity and infant industry or hotel operaDon is preferred.Proficiency in Mandarin and business wriDng in English is preferred.Possess excellent communicaDon skill, teamwork spirit, and experience in team buildingand training. Good past sales records and able to manage and develop interpersonalresources. Could adapt to the pace of work in a start-up company.Experience in handling customer complaints is preferred.

Created: 2025-01-14