Associate Logistics Coordinator - Shipping Assistant

6-Month Contract $20.39/Hour Shift: M-Fri 8am-4:30 PM most days; alternate 9am-5:30 pm late shift with 2 other team members during the weekSupports the day-to-day operations of the shipments containing clinical trial supplies and samples.The "Logistics Coordinator - Tracking" ensures a high level of support, service, reliability, andavailability to internal departments. Ensures efficient and effective operations of the sectionEducation and ExperienceHigh School diploma or equivalent required and minimum of two years general logistics experience with clinical trials required or equivalent combination of education, training, and experience that provides the individual with the required knowledge, skills, and abilities.Knowledge, Skills and Abilities:• Excellent client and phone service skills• Knowledge of Good Clinical Practices and laboratory principal's pre-analytical, analytic and post-analytic influences on specimens and results Intermediate level of computer literacy• Accurate data entry skills• Superior analytical, interpersonal and time management skills• Excellent verbal communications and customer service skills in the English language - additional languages are an advantage• Critical thinking and problem-solving skills to support quality decision making• Proven negotiation and problem resolution skills• Maintains confidentiality of client protocols and study dataAdditional / Specific Job Responsibilities:Reports to Team Lead Site Services or aboveDirect point of contact for couriers for shipping, tracking, receiving, and reporting concerns related to inbound and outbound supply shipments.Responsible for the tracking and follow up of all 3PL sample shipments and shipmentsResponsible for reviewing and reporting of daily supply order delays to the Project Management and/or designee.Participates to Courier operational meetings and reports to Senior Level/Team Lead/Manager any issue or concern regarding courier operationsSupports the site services logistics coordinatorsCoordinate the review and action required on custom reportso Requesto Reviewo Action/Follow UpSupports in the investigation and solving of Quality Eventso Delayed or missing shipmentso All courier events and failures

Created: 2025-01-14