Credit Collections Specialist

V-Soft Consulting is currently seeking a Credit Specialistfor our premier client. This is a 3 direct hire position with our client. This is on-premise in Chicago, IL, with some hybrid flexibility. Not remote. Overview:The Credit/Collection Specialist will be responsible for assisting the AR Manager in executing the day-to-day operations of the AR collection process. This role would also entail coordination and collaboration with the Global Business Services (GBS) team and other internal groups, including Sales, Customer Operations, Finance and Treasury in a timely and efficient manner. This role will be responsible tracking and monitoring trade accounts receivables, providing requested documentation on past due invoices / accounts, collecting or reconciling disputes and/or discrepancies, and establishing working relationships with the customer's accounts payable department.WHAT YOU'LL DO: Performing collection activities, and monitoring receivables/agingProactively engage with the customer regarding prompt payment of receivables and collectionsAddress inquiries: handle exceptions related to customer accountsLiaison with respective team / department for resolution, coordinate and send response to stakeholdersProactively reduce the risk of bad debt in review of account balances, open orders and credit extendedGenerate invoices and audit documentation for applicable internal / external audit and customer audit requestsProcess credit memos after taking appropriate approvals from businessManage shared mailboxesSend balance confirmations to customersSchedule and/or join weekly/monthly collection calls to update the business unit/s on their respective product accounts.Act as the liaison with cash app team to make sure all payments are correctly applied to correct the customer's accountsPrepare ad-hoc reports and analysisWHAT YOU'LL NEED:4+ years of relevant work experienceOne to two years of credit analysis experienceGood presentation and communication skillsExcellent abilities needed to multi-task and meet deadlines in a fast-paced environmentStrong attention to detail, strong sense of urgency and ownership to deliverStrong computer skills, including proficiency in Microsoft Office applications (Excel, Word); SAP experience preferredAbility to build relationships and work well in a team-oriented environmentMust be able to work with diverse teams across geographiesEducation & Experience:Bachelor's degree in accounting, finance, or related field is required.

Created: 2025-01-14