Director, Private Wealth Client Services

About CressetCresset is an award-winning, independent, multi-family office, and private investment firm. Cresset's goal is to reinvent the way people experience wealth by providing access to the talent, ideas, and investment opportunities available to the largest single-family offices and endowments. We offer deeply personalized wealth management, investment advisory, and family office services through Cresset Asset Management, an SEC-registered investment advisor that has surpassed $50 billion in assets under management. The firm is widely recognized for its excellence and is frequently ranked as a Barron's and Forbes top RIA firm.Cresset is seeking a Director, Private Wealth Client Services with 10+ years of experience managing the administrative and private banking needs for high-net worth clientele. The candidate will serve as a primary point of contact for clients and collaborate with a portfolio manager to build strong relationships and to drive retention and growth by providing a superior experience.Primary Responsibilities:Serve as a primary lead for client onboarding, investment implementation, and private banking servicesCreate and implement a customized onboarding experience for high-net worth clientsInitiate account opening for complex entitiesTransfer and reconcile assets from contra firmsImplement new investment strategies and hire managers as directed by Investment CommitteeProcess client subscription and redemption of alternative investments documentsDevelop detailed asset reconciliation and portfolio activity reportsOperate on multi-custodial platformsAttend and actively participate in quarterly client portfolio review meetingsMonitor quarterly client fee schedulesServe as a liaison between Cresset and client CPA's and attorneysManage tax document facilitation with client CPA'sAssist internal Planning, Trading, Tax, and Reporting Departments with client related mattersIdentify new technology and opportunities to enhance client experience and promote internal scalabilityQualifications and Characteristics:Bachelor's degree in Business, Finance, or a related field10 plus years' financial services experience working with ultra-high net worth clientsKnowledge of Fidelity and Schwab custodial platforms a plusOperate in a dynamic and fast-paced environment is essentialApproach problems with creativity, innovation, and tenacityPossess a strong sense of urgencyThink strategically and operate independentlyMultitask to successfully manage multiple assignments simultaneouslyEvaluate and prioritize tasks to meet deadlinesOrganize and create structure for client relationshipsCollaborate and provide meaningful input to the teamAdapt, improvise, and overcome challengesQuickly and efficiently process and absorb informationStrong attention to detail to achieve thoroughness and accuracy when accomplishing a taskEstablish and maintain positive working relationships with clients, peers, CPAs, attorneys, and other professionalsProactively approach problem solving with strong decision-making capabilityProven ability to handle confidential information with discretion and demonstrate the highest level of client service, ethics, and integrityExcellent communication skills, both written and verbalProficient in the use of Salesforce, Microsoft Office programs including Word, Excel, PowerPoint and OutlookWhat We Offer:At Cresset, we focus on people first. As a service business, our people are our assets. Engaging our clients and employees is our highest priority. Starting base salary range: $95,000 - $125,000. Salary will be based on factors including, but not limited to, experience, licenses/certifications, industry knowledge, and geographic location. Cresset offers a competitive compensation package including an annual incentive and a benefits package to all full-time employees including medical, dental, vision, life insurance, 401(k) retirement plan, health savings accounts, short and long-term disability insurance, voluntary critical and accident insurance, and pre-tax parking and transportation programs. Aligning employee and organizational interests, all employees receive equity in Cresset.Equal Employment OpportunityIt is the policy of Cresset to ensure equal employment opportunity (EEO) for all employees and applicants for employment without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, or related conditions), national origin or ancestry, age, disability, veteran status, uniformed servicemember status, sexual orientation, gender identity, status as a parent, genetic information (including testing and characteristics), or any other characteristic protected by applicable federal, state, or local law. It is Cresset's policy to comply with applicable laws concerning the employment of persons with disabilities, including reasonable accommodation for applicants and employees with disabilities.

Created: 2025-01-14