Assistant Store Manager

TOD'S a premier Italian luxury brand is seeking a Assistant Store Manager for our Beverly Hills Flagship location! The Assistant Store Manager will collaborate with the Store Director regarding operations management and maximization of results (sales volume, profitability, customer portfolio, etc.).This position provides support to the Store Director in managing staff, identifying employees who are well attuned to the brand philosophy, organizing training and infusing energy into the team through Assistant Store Managers' commitment, drive and passion in order to stimulate achievement of the best possible results. All these efforts are directed toward offering excellence in service to customers.Assistant Store Manager duties and responsibilitiesObserve and apply TOD'S policies and procedures, ensuring that all directives are observed in the store.Oversee the efficiency of every area of the storeSupport and motivate staff in the sales ritual, organizing the operations of every area of the storeSupport the Store Director in integrating new staff into the teamCoordinate staff training programs to enhance product competency, customer service, sales technique, stock management and ensure these tasks are performed in an efficient and effective mannerPlan daily staff activitiesMonitor the performance of each sales assistant and assess their contribution to store revenues. Carry out year-end staff evaluationsAnalyze objectives provided by the Store Manager to the sales staff and verify their achievementAdministrate personnel (vacations, leaves, etc.), interfacing with the HR office. Supervise the cash register and deposit proceduresSupervise goods receiving and stock managementSupervise all customer service activitiesCheck the status of repairs, altered products, and products for in-house use, on a daily basisTake an active role in inventory

Created: 2025-01-14