Technical Services Representative

This position requires a home base in the assigned territory + 70% travel.Position Description: The Technical Services Representative is the primary service and sales support contact for customers in an assigned territory, maintaining sales revenue and identifying ways to incrementally increase sales revenue while establishing strong, trusting, mutually respectful relationships. This position reports to the Technical Services Manager.Responsibilities:Maintain and service assigned customer accountsBe a strong technical service resource for potential and existing customer accounts, as well as for Company-selected industry associationsIncrease incremental sales revenue by identifying additional sales opportunities within the customer accounts and locations within an assigned geographical territoryEstablish strong, trusting, and mutually respectful relationships with existing customers, as well as allied vendors serving the same customer baseReport market and competitor intelligence information to CompanyAssist other Company representatives in the field as neededAssist with installing, maintaining, and repairing Company dispensing systems at customer locations as neededServe in Company-selected local and/or national trade associationsAssist with research & development and tradeshow activities as neededOther duties that may be assigned by the Technical Services ManagerQualifications:2 or more-year college degree (4-year technical degree preferred) AND/OR at least 5 years concrete products market experience.Technical sales experience or aptitude requiredConcrete or concrete products technical experienceElectrical and mechanical aptitude requiredExcellent communication & interpersonal skills (both written & verbal) required, including conflict management & dealing with sometimes hostile customersExcellent organizational skillsAbility to work as a one-person team for extended periods of timeProficient using a PC; good typing skillsProficient using the following computer software: Microsoft Office (Word, Excel, & PowerPoint); SharpSpring or similar contact management software a plusFluency in spoken & written EnglishFluency in spoken & written Spanish a significant plusThis position requires extensive weekly travel (up to 70% of the time) by car and plane

Created: 2025-01-14