Bilingual Spanish Financial Counselor

About the CompanyLeading Health Care company is searching for a Bilingual (Spanish speaking) Financial counselor to join their team.About the RolePrincipal Responsibilities:Meet with patients and review bills and explain outstanding balanceUnderstand Explanation of Benefits and be able to communicate with patient/GuarantorThoroughly review all notes in patient accounts for potential insurance benefit or financial assistance eligibility.Request necessary documents from client to perform insurance billing or financial assistance approval.Contact patients when additional information is required to complete billing or financial assistance.Provide thorough, efficient, and accurate documentation and updates in all required systems for each work event.Identify root cause of issues and concerns, determine resolution, and refer to Management.Knowledge, understanding, and compliance with company policies and procedures.Provide feedback to management concerning possible problems or areas of improvement.Make recommendations to implement improved processes.Perform other duties as assigned by management.ResponsibilitiesEducation and Experience:High School Diploma or General Educational Development (GED) certificate or equivalent relevant work experience desired.Previous insurance/medical billing/customer service experience preferred.Proficient personal computer skills, including Microsoft Office.Excellent interpersonal, written, and oral communication skills.Ability to work in a team fostered environment.Ability to prioritize and organize work in a multitasked environment.Ability to maintain the highest level of confidentiality.QualificationsWork Environment:We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.Required SkillsESSENTIAL POSITION EDUCATION, EXPERIENCE, COMPETENCIES AND REQUIREMENTS:Experience with hospital or physician medical billing.Bi-lingual - must have the ability to speak Spanish.Medical experience, either practical or classroom knowledge needed.Demonstrated excellent verbal, written and interpersonal communication skills.Demonstrated knowledge of HIPAA rules and regulations.Attention to detail.Good attendance record.Proven ability to work collaboratively in a team environment.Demonstrated ability to perform work in alignment with company mission and values.Proven PC proficiency in MS Office Suite Applications.Preferred SkillsEducation: High School Diploma or GEDEligible for quarterly bonus of up to $500SHIFT: Must be able to work an 8 hr. shift, Monday - Friday 8:30 AM - 5:00 PM. REMOTE position !!!!!!Excellent Benefits including 401k plan with a match!!!!Pay range and compensation packagePay range or salary or compensationEqual Opportunity StatementWe provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

Created: 2025-01-14