Desktop Support Technician

Desktop Support TechnicianLong Term ContractMenlo Park, CA$40 - $43/hourKickstart your new year with an exciting career opportunity! A globally recognized hospital is seeking a skilled Desktop Support Technician to join their team. In this role, you'll collaborate with the Service Desk and Desktop Engineering teams to provide top-tier IT support, managing hardware, software, and key technologies. This is a great opportunity to grow your skills in a dynamic environment, strengthen your cloud expertise, and make an impact at the intersection of technology and healthcare.Responsibilities:Owning escalated L2/3 tickets and requests as well as setting clear and realistic expectations with employees to contribute to a culture of operational excellence.Providing advice and training for users as it relates to incidents and requests.Develop and maintain working knowledge of existing services and processes.Qualifications:Proven expertise in at least three of the following: Active Directory, 0365, Windows Desktop, ServiceNow ticketing system Exchange/OutlookPrinter Support/maintenanceBachelor's degree preferred3-5 years of desktop experienceHealthcare experience is highly preferred.Strong oral and written communication skills; able to work autonomously and provide proactive communication and daily updates to customers.Strong analytical skills.If you are interested in the Desktop Support role, then please don't hesitate to apply!Option 1 Staffing is an award-winning, statewide, recognized leader in staffing and recruiting, specializing in placing the highest caliber of Non-Clinical Healthcare, Information Technology, Supply Chain, Administrative/Office, and Accounting/Finance professionals in contract and direct-hire opportunities. We work with top and emerging companies in the Technology and Healthcare industry.We Offer:Excellent opportunity to work for an outstanding, large, and growing company!Renown Healthcare Organization - Huge career growth potential!Awesome Benefits!Excellent salary!Medical Insurance401K"Best of Staffing Award"Best of Staffing Award is the only award in the U.S. that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates. Award winners make up less than 2% of all staffing agencies in North America."Top Performer Award"Top Performer Award by Workforce Logiq highlights high-performing staffing companies who are chosen based on a variety of criteria critical to our clients' satisfaction, including customers serviced, cycle time, submittals per requisition, percentage of submittals hired, program compliance, fill ratio, and more.Member American Staffing Association Since 1991.

Created: 2025-01-09