Logistics Manager

Logistics Manager JD Oversee and monitor our fleet via the logistics tracking system and track driver progress and performance Create or adjust routes using our dispatch system on an as-needed basis, based on business demand and drivers on shiftTroubleshoot and assist dispatch and drivers to resolve delivery/operational issues. This includes, but not limited to setting up and mobilizing a rescue plan when needed, vehicle accidents, vehicle breakdowns, picking up customer returns, locating customer's entrance, and locating products on the truck Ensure that you monitor drivers and their performance throughout the shift to fully support all drivers, ensure they perform at a top level, and make deliveries in a timely manner. Work with delivery drivers and the logistics team to improve in areas that they are struggling withInterview and hire members for the team to ensure we have a solid team and are covered at all timesEnsure drivers follow accident protocols in the event of an accident, whether or not it involves a third party member. Obtain statement and pictures from drivers when an accident has occurred. Call and file a police report where needed and send all information pertaining to accident to our insurance company. Record and report any issues/information coming from the drivers as they complete deliveries (ie: delivery times/window, loading dock/entrance location, etc.); Collaborate with the Purchasing team to make timely pick-ups to restock our inventory. Collaborate with the Sales team to make timely deliveries and all other customer service related matters. Pick up customer calls and successfully help them with any logistic inquiries or concerns such as delivery arrival times. Deliver customer orders and pick up vendor orders as needed; Ensure that drivers properly return invoices, equipment (such as tablets, hand trucks, etc.) and shipping documents from their route and give them to the appropriate team for processing. Ensure drivers are clocking in and out properly and in a timely manner as they start and end their shifts at the warehouse. Routinely review routes with the Logistics team and Operations Director to ensure that the routes provided are the most efficient with the goal to save on cost and deliver in a timely manner; Provide coverage for other members of the Logistics team on an as needed basis; Enforce company's operational and food safety policies and procedures. Refresh proper food safety and handling practices with the logistics team annually or on an as needed basis. Any other assignments that may be assigned by the Operations Director. Maintain and monitor inventory of all equipment. Ensure damage/lost equipment protocols are followed and kept track of using our asset tracking system. Oversee the entire fleet of vehicles - organize and record maintenance logs for each vehicle to ensure all vehicles are in good standing condition. Schedule and execute any upcoming maintenance services and vehicle inspections including taking vehicles to our mechanic's garage for any repairs and services. Inspect all vehicles routinely to ensure cleanliness within the vehicle cabin and trailer, as well as the exterior. Ensure all vehicles have the required equipment and are functioning properly. Track Traffic violations accumulated by route, truck and driver and discipline those constant offenders.Be able to lift 50 lb boxes Preference: 3-5 Years experience in dispatching in a distribution business; 3-5 Years experience in supervising and managing a crew of hourly drivers; Proven organizational, problem-solving, communication, time management, and task management skills.

Created: 2025-01-07