Restaurant Manager-Japanese Bilingual
Pasona N A, Inc. - New York City, NY
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Japanese traditional restaurant in midtown Manhattan seeks Japanese bilingual General Manager to lead both the front-of-house (FOH) and back-of-house (BOH) teams, ensuring to meet clients' needs while upholding our highest standards and reputation. Collaborate with the owner and head chefs to create innovative strategies that extend beyond in-house dining, catering business, to enhance overall sales. Your core responsibilities will include hiring, training, and performance management of key FOH staff.COMPENSATION DETAILSSalary: $90,000 - $100,000Benefits & Perks: Health and Dental Insurance, 401(k), Paid Time Off, Potential Bonuses, Dining Discounts.Visa sponsorship available.Restaurant opens Monday through Saturday. Lunch and Dinner hours.Exempt position, with flexibility to manager your schedule to ensure running the restaurant smoothly.Guest EngagementCollaborate directly with the owner and head chefs to develop and implement strategies that achieve operational goals for all areas, including in-house dining, takeout/delivery, and catering.Ensure consistent execution of food, beverage, service, and hospitality that aligns with the restaurant's vision and goals.Provide strong leadership to unify FOH and BOH teams towards the common goal of continuously elevating our service quality.Address challenging guest situations with patience and tact; mediate conflicts between team members effectively.Collaborate with the marketing group for effective promotionBusiness Acumen and ComplianceResearch local sales building opportunities specific to the neighborhood, i.e., lunch to-go sales, delivery, events, and large-party bookings.Proactively manage prime costs by monitoring daily, weekly, monthly, and annual projections and budgets, and managing inventoryForecast and monitor weekly sales and labor numbers and adjust in the moment to ensure hospitality and financial targets are achieved.Communicate targets, goals, and data to the management team in order to achieve financial targets in real time.Ensure that HR practices are consistent with Respect Hospitality values and compliant with all local, state and federal laws.Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas; ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.Staff ManagementConduct weekly manager meetings and lead engaging, educational pre-shift meetings that motivate the team.Partner with head chefs to recruit, hire, train, and develop a strong, effective team.Hold the team accountable for performance, providing coaching and counsel as needed.KNOWLEDGE, EXPERIENCE, AND SKILLSMinimum of 3 years of management experience in a high-quality food and beverage establishmentBusiness level English. Proficiency in the Japanese language is strongly preferred to enhance communication and understanding of Japanese culinary traditions.Strong operational skills with a comprehensive understanding of restaurant management.In-depth knowledge of various Japanese culinary styles and techniques.Familiarity with sake, wines, spirits, cocktails, and their appropriate food pairings.Computer, software and reservation technology knowledge including Microsoft Office (Excel and Word), Toast and OpenTable.Excellent multitasking abilities and quick decision-making skills in a fast-paced environment.Strong leadership, communication, and interpersonal skills to foster a collaborative workplace.High standards for cleanliness and organization in both work and service areas.Customer-focused perspective coupled with a strong work ethic.Willingness to work flexible hours, including days, nights, weekends, and holidays as needed.Passionate, entrepreneurial spirit with a commitment to success.PHYSICAL REQUIREMENTSAbility to perform essential job functions consistently, safely, and successfully with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.Must be able to lift and carry up to 30 lbs; ability to stand for prolonged periods of time and climb steps regularly.Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder eight frequently, or otherwise move in a constantly changing environment.To apply, please email your resume to xjiang@
Created: 2024-11-18