Tier II Support Engineer (382931)

Tier II Support EngineerIDR is seeking an Tier II Support Engineer to join one of our top clients in Tucker, GA. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!This is a fully onsite position; must be local to Tucker, GA!Position Overview for the Tier II Support Engineer:Installation and configuration of computer systems, as well as diagnosing and solving hardware/software faults.Logging and tracking any additional troubleshooting that may occur.Participate in the on-call rotation providing after hours support when needed.Manage Help Desk tickets by serving as the first point of contact for employees and customers.Required Skills for the Tier II Support Engineer:5+ years of general IT support - MSP IT Support is a big plus!Experience with Windows Server, Hyper-V, Azure, Office365.Experience with remote support tools via VPN, RDP, or Team Viewer.Active Directory experience.What's in it for you?Competitive compensation packageFull Benefits; Medical, Vision, Dental, and more!Opportunity to get in with an industry leading organizationClose-knit and team-oriented cultureWhy IDR?20+ Years of Proven Industry Experience in 4 major marketsEmployee Stock Ownership ProgramDedicated Engagement Manager who is committed to you and your successMedical, Dental, Vision, and Life InsuranceClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

Created: 2024-11-11