Content Coordinator

Digital Content CoordinatorLocation: 100% REMOTE (MUST BE IN EASTERN OR CENTRAL TIME ZONES)Schedule: Full-time, with flexible hours (8am-4pm or 9am-5pm)Start Date: November 25thDuration: Contract, with the possibility of being hired Direct after 6 monthsCompensation: $17/hr ($18 if have adequate DAM experience)Position Summary:The Digital Content Coordinator is responsible for providing digital content workflow support for our clients, typically working within their DAM, PIM, CMS or other content repository which is a SAAS accessible application. This position may be required to import/export data, write asset descriptions, conduct product research, track metrics, organize/curate digital assets, assign rights and various other related duties as assigned.Position Responsibilities:Execute cataloging, indexing, researching and fact-checking various information as requested and required by arrangement of data fields in a database or a system's taxonomy.Locate, identify, view and catalog client-specific metadata by using keywords and/or tags. Content types may include (but not limited to) documents, video, audio and photos.Provides fulfillment of assets services by monitoring, researching and supporting client inquiries and requests via phone, online or interpersonal communications.Migrate digital assets to and from client internal networked resources, external devices or third-party vendors or agencies utilizing client specific software such as Cloud storage, web services, FTP.Document and track workflow metrics. Follow project goals and milestones as assigned.Exercise judgment with decisions on the utilization of objective or subjective data when cataloging/indexing.Create or summarize digital asset descriptions for product items and their images or other asset types.Utilizes quality control processes to ensure proper descriptions, correct metadata tagging and removal of any duplications.Track both billable and non-billable hours using internal and at times client time-tracking apps.May cross-train or be cross-trained for various client projects as one ends and a new project begins.Other duties as assigned.Requirements:DAM experience necessary.Personable and effective communication professionally, while working directly with external clients, internal team members via email, correspondence, virtual meeting apps including Teams, GoTo Meeting, Zoom.Ability to adapt to and fulfill unique requests from coworkers and client project requirements.Ability to research and problem solve unique challenges as they arise and provide creative, flexible solutions.Flexibility within schedule to accommodate deadlines, timezone differential or client needs.Experience and comfort with Microsoft Office 365: Teams, Excel, Word, including the ability to learn and adapt to client-specific systems, project management applications and virtual meetings.Ability to utilize available time to organize and complete work within given deadlines using systemic or project management methods.Ability to exercise discretion and confidentiality regarding proprietary information.Ability to work effectively, both independently and on virtual teams, internally and client-facing.This position requires use of standard office equipment; computers, monitors, printer/scanners.

Created: 2024-11-10