Claims Specialist

Russell Tobin's client, a leading manufacturing company, is hiring a Claims Processor at Mason, OH (Hybrid)Apply Now!Employment Type: Contract/HybridLocation: Mason, OH (Hybrid) (2-3 times onsite/week) Shift: Monday - Friday: 8am-4:30pmDuration: 4+ months with possible extension or conversionPay range: $16/hr - $18/hr Job Description: The ideal candidate will be responsible for the timely and accurate completion of key tasks supporting the successful implementation of new Small Business Clients with and/or on behalf of a team of Implementation Specialists. Responsibilities during this assignment can include:Execute the preliminary steps to build a new client structure for implementation requests routed through shared Salesforce queue, using standard client set-up guideline(s) and process(es)Initiation of accurate and timely tracking for all completed tasks using proprietary Salesforce Implementation Tracker Project Management toolBenefit set-up validation in core Facets system and communicating to implementation owners any discrepancies with expected outcomeExecution of new client online portal access set-up; includes sending the appropriate communication email templates, tracking status and reporting any identified issuesMonitor team shared Outlook mailbox for incoming membership documents sent from clients, brokers or Third-Party Administrators (TPA's)Review incoming membership documents (Microsoft Excel and Word) to confirm accuracy in formatting and validity of data; includes communicating when updates are needed for successful membership enrollment and/or submission for processingCharacteristics of an ideal candidate:Ability to learn and adopt new processes quickly and with easeAbility to work remotely and autonomouslyAccustomed to working in a high-paced, high-volume environmentStrong attention to detailMedium-Advanced level of expertise with Microsoft ExcelProficient with OutlookFamiliar with Cloud-based applications (i.e. OneDrive)Ability to multi-task and perform duties using multiple sources or systems; Data Entry experience preferredAbility to clearly articulate findings, issues or concerns requiring resolutionValue Prop for Consultant: Provides the employee with exposure to a fast-paced, high-volume environment where they are adding value to a department that has maintained 100% client satisfaction 12 years in a row for the nation's fastest growing vision care company.Benefits that Russell Tobin offers:Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Created: 2024-11-09