Inside Sales Representative for Building Materials

Inside Sales RepresentativeWe are seeking an enthusiastic and detail-oriented Inside Sales Representative to join our dynamic team. This role is essential in providing exceptional customer service, processing orders, and offering product knowledge to our clients. As a key player in our business, you will develop expertise in our product lines and work closely with pro-desks at lumber yards and building supply companies. We are a wholesale distributor and do not sell directly to the public.Job Responsibilities:Manage incoming calls, process orders, and provide quotes quickly and accurately.Troubleshoot and resolve customer inquiries in a professional and timely manner.Stay informed about our products and services to provide knowledgeable support.Drive new business by cross-selling, up-selling, and promoting various sales campaigns.Collaborate with the Outside Sales Team and internal departments to ensure 100% customer satisfaction.Job Qualifications:Experience in customer service or a call center environment.Strong computer skills (MS Office, Word, Excel, Outlook).Excellent verbal and written communication skills, with a professional phone demeanor.High attention to detail and ability to handle multiple tasks simultaneously.Team player who is self-motivated and works well across departments.Good math skills for accurate quote calculations.Associate's Degree in Business or related field, or at least 2 years of progressive customer service experience.Prior experience in the building materials industry is a plus, but not required"”training is provided.Background in logistics or supply chain is a plus.Bilingual skills are a plus.Benefits:Medical, dental, and vision insuranceFlexible Spending Account (FSA)Group Term Life and AD&D Insurance401(K) plan with company matchPaid company holidays and Paid Time Off (PTO)If you're passionate about delivering excellent customer service and growing in a dynamic wholesale environment, we'd love to hear from you!Visit

Created: 2024-11-09