Program Coordinator

Position SummaryThe Center for Wellbeing and Happiness (CWBH) is seeking a compassionate, detail-oriented, and community-driven Program Coordinator to join our team. Reporting to the Senior Program Manager, the Program Coordinator will play a vital role in building and nurturing relationships with community members, assisting them in accessing a wide range of wellbeing services and classes, and providing crucial administrative support for CWBH programming. This position is full-time and located in the Lower East Side of New York City.Work ScheduleTuesdays, 9am-5pm Wednesdays, 11:30am-7:30pmThursdays, 11:30am-8:30pmFridays, 9am-5pm Saturdays, 10am-4pmSome additional evening and weekend hours may be required for special programs and events.The CWBH offers a dynamic, inclusive, and supportive work environment focused on professional growth. This position is an exciting opportunity to join a passionate team dedicated to creating positive change and fostering well being in a vibrant, diverse community. If you are driven by a desire to support others and have a deep commitment to community-centered wellness, we encourage you to apply!About the Center for Wellbeing and Happiness The Center for Wellbeing and Happiness (CWBH) is an initiative of the Lower East Side Girls Club (LESGC) which provides free holistic health and wellness programs to Lower East Side community members of all generations and genders.Rooted in the belief that the wellbeing of our youth members is intimately connected to the wellbeing of their family, their community, and their world, the Girls Club has expanded its mission and service population with the launch of their Center for Wellbeing and Happiness (CWBH).The Center for Wellbeing and Happiness strategically addresses the wellbeing and health disparities in the Lower East Side by utilizing intentional, trauma-informed, holistic programming rooted in community-centered resilience, prevention, recovery, and self-reliance. The CWBH serves as a wellness hub providing the space and opportunity for local organizations, expert practitioners, health-based city agencies and institutions, and our talented and resourced- filled community members, to connect, collaborate, and serve. Together, we create programming that addresses the totality of our community's well bein needs.Key Responsibilities Program Administration & CoordinationServe as logistics lead for CWBH membership, enrollment, and attendanceDesign and circulate CWBH enrollment forms/links, in coordination with the Senior Program ManagerTracking attendance and other program metrics to assess program effectivenessMaintain accurate and up-to-date records for all program activities, participant information, and referralsRegularly staff the CWBH front desk-checking members in, directing members to classes, and promoting the Center's servicesParticipate in team meetings and collaborate with colleagues to continuously improve programs and servicesCommunity Engagement and CommunicationsOrient new members to the space and communicate CWBH policiesProvide feedback and insights on program improvements based on community feedback and engagementRespond to public and community inquiries about organizational initiatives and special eventsSupport with organizing special events, workshops, and wellness initiativesSupport with identifying updates for the CWBH website, email newsletter, and social media Provide translation and interpretation for members, as needed if ableEducation and ExperienceHas one of the following: Associates degree or current enrollment toward a degree in Social Work, Public Health, Psychology, or related field;2 years of experience in program coordination, community outreach, or a related field. Experience in health, wellness, or social services is preferred.Demonstrated ability to work with diverse communities and individuals, especially those from underserved populationsPreferred: Experience delivering services to low-income families in the Lower East Side/Chinatown; Fluent in English and has a professional working proficiency in Spanish, Cantonese, Mandarin, or the Fuzhou dialect.Knowledge, Skills, and AbilitiesBelief in the mission and values of LESGC's Center for Wellbeing & Happiness - CWBH MissionA collaborative team player with a strong commitment to community service and social impactAble to work independently and take initiative when neededStrong interpersonal and communication skills, with the ability to build positive relationships with a wide range of stakeholders including community members, and organizational partnersExcellent organizational skills with a keen attention to detail and the ability to manage multiple tasks simultaneouslyProficiency in Google Suite (Gmail, Google Voice, Sheets, Docs) Experience with data management tools and CRMs is a plus Empathetic, compassionate, and patient with a genuine passion for supporting others' wellbeing.Knowledge of trauma-informed care and a holistic approach to wellbeing is a plusUnderstanding of issues of equity and social justice is a plusBenefits:medical, dental, vision, life12 paid holidays annually5 weeks vacation annually5 sick days annuallyHalf day summer Fridays403b Retirement AccountFlexible Spending Account (FSA)Commuter BenefitHow to ApplyPlease send a resume and cover letter to at hr@and include "Program Coordinator" in the subject line.

Created: 2024-11-09