Ocean Export Customer Service

We're looking for an addition to our team in CaroTrans New Jersey. We are passionate about quality and level of service we provide to our clients.CaroTrans is neutral ocean freight consolidator, working in a wholesale market with other NVOCCs, freight forwarders and customs brokers. We provide them with export/import LCL and FCL services between US and more than 140 countries and 240 ports.Our company is 40 years old, originally from North Carolina, now with 14 offices, 24 container freight stations and 350 people in USA. We also have an international presence in China, Hong Kong and Taiwan, Australia and New Zealand, France, Chile.This vacant position directly influences our success, because clients and partners expect timely and accurate legal binding documents for their shipping needs.Responsibilities:Price Quotation RequestsShipment Booking RequestsAssistance in problem resolutionTrack and tracingRequirements:data entry skills;accuracy, attention to details;able to adapt in a fast pace environmentability to get issues resolved, never leaving them in question;easy to deal with, remembering different clients' requirements/expectations;experienced user of Microsoft Outlook-Cargowise experience a plus

Created: 2024-11-09