Aquatics Program Manager

The Aquatics Program Manager is responsible for overseeing and managing the day-to-day operations of the Aquatics department. The ideal candidate will have a strong background in aquatics management, including staff management, program management, and a passion for promoting water safety and enjoyment for all members. Click to view more!Programming Works closely with the Aquatics Director and our swim instructors to help create a first class swim program experience for our customers. Organizes day-to-day operations and special projects of the aquatics department, develops policies and procedures for program areas or division. Oversees implementation of all program activities, group and private lessons, ensuring effective management of time slots and client needs. Evaluates programs to identify strengths and opportunities for improvement and develops strategies for improving participation. Implements a positive culture with staff and patrons to ensure our programs and lessons are of the highest standard. Manage the ongoing progression of all children in our program and incorporate parent feedback. ? Keep informed on various trends and programs in the community and nationally that may be introduced, adapted to, and have effect on our program. Maintain and organize accurate data. Complete other duties assigned by the Aquatics Director Staffing and Supervision Serve as Manager on Duty minimum of 2 nights a week and 1 weekend day. ? Recruit, onboard, supervise, train, schedule, and evaluate swim instructors.Coordinate all scheduling of swim instructor schedules, oversee scheduling of lifeguard staff alongside Head Lifeguard - Ensure adequate staffing levels for all shifts Stay up to date on all required certifications for self and staff - supervise and maintain credentials for staff as needed. Participate in, and lead when necessary, regularly scheduled staff meetings for aquatics personnel to establish and monitor departmental goals as well as maintain safety standards. ? Provide training in our program to new instructors and work with our Aquatics Director on the ongoing development of all of our swim teachers. Ensure staff adherence to company policies and procedures. Lifeguard and teach swim lessons when necessary Facility and Equipment Ensure that the pool is maintained to the Department of Health Standards. Ensure compliance with all safety, health, and regulatory requirements of the facility. Assist with the maintenance of the pool, to include cleanliness, chemistry and climate control. Check equipment daily. Monitor and maintain inventory of pool equipment and supplies alongside Head Lifeguard. Administrative and Budgeting Monitor program registrations and redemption. Monitor and process program refunds/credits Provide daily and weekly reports and updates to the Aquatics Director. Marketing and Communication Manage communication with the community so that information is presented clearly and in a timely manner. Clearly communicate policies and programs to families. Work with member engagement department to funnel leads into aquatics programs. ? Work with the marketing department to create flyers, boards, banners, e-blasts, and any other material to promote all aquatic programs. Participate in tabling events. Promote special programs and events Manage Social Media accounts alongside Aquatics Director Community Build positive relationships with members, parents, children, and staff. Serve as a point of contact for parents, addressing concerns and providing program information and updates. Assist in yearly fundraising events and initiatives. Attend required staff meetings and departmental meetings.Minimum Qualifications: This is a full-time position, with weekend and evening availability mandatory. Key Competencies & Specialized Skills Ability to work and multi-task in a fast-paced environment as part of a team ? Supervisory skills - goal setting, training, monitoring, and ability to provide constructive feedback and coaching Customer service oriented and results-driven Strong communication, organization, and interpersonal skills Attention to detail, punctuality, and accuracy Flexibility and adaptability Strong problem solving and decision making Qualifications Minimum of 2 years teaching swim lessons Passionate about swimming and growing our mission of ensuring every child has the opportunity to learn to swim Experience working with American Red Cross Learn to Swim program Experience setting and maintaining swimming lesson standards American Red Cross Lifeguard/First Aid/CPR/AED certification required (or obtain within 3 months of being hired) Current certified pool operator (or certification to be obtain within 3 months of being hired) ? American Red Cross Water Safety Instructor certification preferred Experience with a customer relations database is a plus Salary: Hourly: $27-$31/hour, overtime compensation available when required

Created: 2024-11-09