Salesforce Marketing Cloud (SFMC) Program Manager

Title: Salesforce Marketing Cloud (SFMC) Program ManagerLocation: Malvern, PA (Onsite)Key ResponsibilitiesLead project initiatives within the Salesforce Marketing Cloud platform, managing timelines and tracking end-to-end processes.Oversee backlog management, identifying capacity constraints and flagging potential risks.Facilitate governance meetings and work closely with stakeholders to ensure alignment on project priorities.Partner with communications consultants, manage prioritization discussions, and communicate roadblocks as they arise.Proactively manage project expectations, addressing risks and dependencies to maintain project momentum.Communicate potential project challenges to relevant stakeholders to ensure timely resolution.Manage cross-functional project efforts, tracking progress and managing the entire program lifecycle.Ensure that project milestones are met within the expected timeline and quality standards.Utilize project management tools, such as JIRA, Workfront, or similar, to effectively track project timelines, manage resources, and report on project status.Qualifications:4-5 years of project management experience, with 4-6 years in Salesforce Marketing Cloud.Excellent verbal and written communication skills for effectively collaborating with diverse stakeholders.Strong understanding of program and stakeholder management, with experience in conducting governance meetings, managing project priorities, and navigating roadblocks.Proficiency in project management tools (e.g., JIRA, Workfront) is required.Ability to proactively identify and manage risks, dependencies, and stakeholder expectations.Life at Capgemini: Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:Flexible workHealthcare including dental, vision, mental health, and well-being programsFinancial well-being programs such as 401(k) and Employee Share Ownership PlanPaid time off and paid holidaysPaid parental leaveFamily building benefits like adoption assistance, surrogacy, and cryopreservationSocial well-being benefits like subsidized back-up child/elder care and tutoringMentoring, coaching and learning programsEmployee Resource GroupsDisaster ReliefAbout Capgemini: Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2023 global revenues of €22.5 billion.Get The Future You Want | Disclaimer: Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.Click the following link for more information on your rights as an Applicant Transparency:Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $ 67733 - $108811 / year.This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Created: 2024-11-09