Event Coordinator
The Midtown Group - Washington, DC
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Our client, a one of the Top Law Firms in Washington, D.C., is seeking an Events Coordinator to join its team of talented individuals. This is an ideal role for anyone in the events/hospitality industry looking for a better work life balance and career advancement. The starting salary is between $62,000-$65,000 with generous annual bonuses, pay increases and plenty of room for advancement! The Events Coordinator is responsible for providing exceptional customer service to clients, guests, and all firm personnel. This position will greet and check in visitors, answer, and forward incoming telephone calls, coordinating conference room reservations, order food, reserve visitor offices, and add visitors to the building security list. The Events Coordinator will also submit building maintenance requests and prepares invoices for approval and payment. Qualified candidate must possess an exceptional customer service orientation and must demonstrate professional etiquette with excellent verbal communication skills. The ability to work collaboratively and cooperatively with other members of the support staff in a team environment, handle multiple priorities and work well under pressure is essential. Must be punctual and possess a professional appearance. Candidate will be responsible for ensuring a secure environment in the building lobby and reception areas.ESSENTIAL FUNCTIONSDuties and Responsibilities· Greet guests, clients, and firm personnel in a professional, friendly and hospitable manner· Control security access functions in the building lobby when checking in guest by verifying identification, issuing visitor passes directing guest to the conference center and by observing and reporting any unusual or suspicious persons or activities· Direct and escort visitors to the correct conference room or visiting office· Offer and serve cold or hot beverages to guests· Assist visitor to the conference center with light secretarial duties (printing, scanning and copying· Makes reservations for clients and other visitors as assigned (car service, hotel, restaurant, etc.)· Professionally administer all incoming telephone calls and take accurate messages· Ensure telephone calls are routed or redirected accordingly· Open and close reception area (unlocking/locking doors)· Maintains the reception area in a neat and clean manner at all times· Maintain security in lobby and on conference center floors· Enter visitor names into Property Management database· Prepare and inspect visitor offices daily and distribute information for visiting attorneys to the Admin Team· Reserve conference rooms and visiting offices in the Event Management System based on needs and requests· Enter service calls i.e., hot and cold calls, trash pulls, lights out, restroom problems, visitor and loading dock requests in to the property management data base· Read, send, print, and forward e-mail messages· Greet interview candidates and assist with application and reference check forms· Answer general questions regarding space, firm services, and directions to our offices via walking, driving and metro. Should also be able to provide information on local business , i.e. hotel, drug stores, restaurants, shoe repair, bakery, department stores, and coffee shops· Provide overtime coverage for early morning and afterhours events in lobby, reception, etc.· Place daily food orders for conference room· Track, monitor and process billing for catering invoices· Maintain vendor listing in visitor processing system· Other duties as assignedQualifications & RequirementsQUALIFICATIONSEducation· Bachelor's degree required
Created: 2024-11-09