Sales Associate

ABOUT USThom Browne is widely recognized for challenging and modernizing today's uniform: the suit. By questioning traditional proportions, Browne's designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration, challenging ourselves to express creativity and continuously innovate. We attract ambitious individuals who operate in unique ways while upholding exceptional craftsmanship and excellence.THE ROLEAchieve and exceed regular monthly, seasonal, quarterly and annual sales plansProvide best-in-class customer service; building strong client relationships, regularly communicating and providing updates, building a viable, well-organized client networkMaintain exceptional product knowledge, brand awarenessSupport daily shop presentation, ensuring merchandise is properly filled and Brand Presentation Guide standards are strictly upheldMaintain keen awareness of product selections, core/seasonal styles, E-commerce offerings, full-priced merchandise, markdowns best sellers and inventory availabilityActively maintain Brand expertise in terms of product, brand history, events and projects, key trends, selling points and featured seasonal productsIdentify selling opportunities, communicate customer feedback, process shipment/transfers in a timely mannerManage back stock to make sure floor is filled in and stock room is in order; communicate regularly in regards to maintaining stock levels, noting any stock call-outs, selling opportunities based on customer feedbackTHE IDEAL CANDIDATEMinimum 1-2 years' experience in luxury retail or luxury customer service environmentAbility to source prospective clients from existing sphere of influenceDemonstrated proficiency in the areas of client relationship management, product knowledge, selling techniques and entrepreneurialPassionate representative of the Thom Browne worldHighly organized, self-motivated with strong interpersonal skillsConfident, professional, comfortable working autonomously; strong communication both written and verbalWHAT WE OFFER YOUCompetitive compensation. Hourly range is between $20.00-$22.00 per hour + commission. Please note that compensation will be offered based on relevant skills and experienceComprehensive benefits packageThom Browne Classic Uniform401(k) company matchDiverse and inclusive working environment

Created: 2024-11-09