General Manager - Winery & Events

Position SummaryThe General Manager is responsible for overall management and oversight of the winery, tasting room, and event operations of Two Lions Vineyards. This individual must exhibit unparalleled levels of hospitality, successfully build and lead strong teams, maintain Two Lions' brand and identity, and strive to exceed standards of excellence in all areas of the business. This role is responsible for activating and executing brand initiatives through the teams, cultivating and instilling a positive company culture, and fostering successful collaboration to ultimately drive profitability for the business.Send resume to jessica@$25/hour plus tips and sales commissionPart-time to Full-timeMinimum Qualifications• Minimum 4 years' experience in multi-faceted, high volume restaurant, event venue and/or equivalent relevant experience• Proven leadership skills and commitment to excellence• Proven financial and business acumen; analytical skills, and ability to meet and exceed budgets• Unparalleled passion for food, wine, and hospitality including coordination of weddings and private event planning• Ability to successfully multi-task, delegate, and manage several projects at once in high-pressure, fast paced environment• Ability to respectfully mentor, train, develop, and hold teams accountable to expectations• Must be detail oriented, strong execution skills• Exceptional communication and interpersonal skills both written and verbal• Ability to perform physical requirements of position including standing and walking for extended periods of time, bending, pushing, pulling, lifting and carrying loads of up to 40 pounds, per business need• Able and willing to work flexible scheduling including nights and weekendsResponsibilitiesGeneral Operations• Oversee and manage all aspects of multi-dimension operations, including the winery & tasting room, private events, weddings, in-house events and the wine club.• Ensure successful execution of all events, service, and daily activity.• Drive business to profitability and continuously promote sales• Execute company initiatives from fruition through execution• Teach and adhere to Two Lions Vineyard's principles and commitment to quality food, wine, and service• Lead by example and enforce Company policies, procedures, guidelines, and practices consistently• Ensure controls are in place to prevent waste and theft• Establish goals, anticipate and resolve problems in all aspects of the business• Ensure high standards of sanitation, cleanliness, safety, and compliance are maintained at all times• Attend and participate in all scheduled meetings and trainings• Partner with and work collaboratively with staff to achieve overall company and business goals.• Drive brand development• Oversee or directly handle customer related issues through email, phone and in person in a timely manner• Routine review of staffing pars to ensure alignment with upcoming events, reservations, and service expectations• Lead communications related to new concepts, promotions, product launches• Coordinate proper staff training of all new products prior to a release• Work alongside Executive Chef to maintain the most efficient operation of our kitchen and execution of our menus in a timely, presentable and profitable manor• Operate in full compliance in all areas including health, safety and sanitation, fire, and ensure routine maintenance of equipment and property• Support and oversee event operations• Perform, implement, and execute projects/tasks/ initiatives as per business need and/or assigned by Senior LeadershipLeadership• Foster positive Company culture, build morale, and create on-going positive work environment and maintain a productive and professional workforce• Direct and oversee proper and continued training of staff in all departments• Interview, select, train, supervise, counsel, and monitor performance of staff• Conduct disciplinary action as needed, when necessary in partnership with Senior Leadership and in accordance with Company policies and guidelines• Conduct semi-annual performance evaluations with staff• Train, develop, and motivate management team members.• Conduct staff meetings regularly to ensure effective and clear communication• Ensure safe working environment in all areas• Ensure proper and timely reporting of all incidents, injuries, accidents through proper channels• Approve of all new hires, with senior leadership partnership when required, and ensure all hires and properly onboarded and given tools to succeed• Handle personnel issues in partnership with Senior Management when needed• Clearly communicate and train staff on company updates, policy changes, and initiatives in a timely mannerAdministration• Create Winery, Tasting Room and Event schedules and adjust as necessary to ensure operational success• Oversee and approve accurate payroll administration and processing• Ensure accurate reporting and entries into all systems/ software that is utilized.

Created: 2024-11-09