Universal Banker

UNIVERSAL BANKERQualified applicants eligible for a $500 signing bonus.Job Overview: As the face of Fidelity to our customers, you'll build relationships by positively representing our products, solutions and legacy of service. You'll work in a team environment to engage customers and deliver an exceptional experience at all touch points. At Fidelity, we seek to deliver a level of service unsurpassed by any bank, anywhere, any size. Ready to represent a customer-oriented, community-focused organization? Let's talk.The candidate for this position will be responsible for:Providing outstanding customer serviceReferring products that provide a better banking experience for our customersDemonstrating knowledge of Fidelity's products and servicesSeeking sales opportunities through customer relationships and conversationsRecommending Bank products and services to customers using the Teller Pod technology to conduct a variety of day-to-day transactionsApproaching, greeting and welcoming customers into the branchEstablishing relationships while understanding customers' needs by asking appropriate questions and recommending solutions to strengthen customers' financial well-beingFostering teamwork across all areas of the BankEngaging customers and delivering an exceptional customer experience at all touch points and customer zones within the branchMaintaining strict standards of confidentiality and performing duties in a manner that supports Fidelity Bank's core valuesRequirements for the position include:A high school diploma or equivalentMinimum two years' experience with the public/customersMinimum one year of sales experienceDemonstrated ability to deliver customer service and be a team player with the ability to comfortably move into different roles throughout the work dayStrong written, verbal communication skills and cash handling experiencePreferred qualifications for this position include:One year of supervisory experience preferredPrevious banking or financial services experiencesEO/AA Employer: Title VII/Protected Veterans/Disability Status

Created: 2024-11-07