Junior Customer Service Assistant

We are currently looking for anyone with a passion for people, a competitive edge, and a desire to make an impact in the fast-paced marketing and sales industry to join our team. Junior Customer Service Assistant Job Summary: This entry-level position is responsible for serving as a customer service and sales support resource providing top-notch service directly to clients and customers for our firm. The Customer Service Representative is a front-line position for interactions with customers; consequently, strong customer service and sales skills are essential. Principal Responsibilities for the Junior Customer Service Assistant Position: Responsible for representing us to clients and customers by providing high-quality and efficient customer serviceInteract with customers daily to ascertain household needs and how products and services offered would meet those demandsAbility to respond to customer inquiries and advise on the appropriate solutionEscalate large sales or leads to senior Account ManagersManage, track and record all customer inquiries, sales, and leadsEnsure compliance with all company and client policies and proceduresProvide support and assistance to co-workers and other departments as needed

Created: 2024-11-07