Royal Service Supervisor (PBX/Phones)

OverviewWe are seeking a skilled Phone Operator to join our team. The ideal candidate should have excellent communication skills and be proficient in handling phone systems and clerical tasks.ResponsibilitiesAnswer and manage incoming calls in a professional mannerProvide information and transfer calls to the appropriate departmentsTake messages accurately and relay them to the intended recipientsPerform data entry tasks as neededMaintain a tidy and organized front desk areaUtilize phone etiquette when interacting with callersAssist with dispatching duties as requiredSkillsStrong communication skillsProficiency in using phone systemsKnowledge of clerical proceduresAbility to handle multiple phone lines efficientlyExcellent phone etiquetteData entry skillsMultilingual abilities are a plusBilingual proficiency is advantageous

Created: 2024-11-07