IS Systems Analyst II - IS ERP Applications

OverviewThe Systems Analyst is responsible for analyzing business needs, defining requirements, developing solutions, implementing systems, and managing and supporting installed applications in support of assigned Information Systems areas and customers. The Systems Analyst serves as a customer liaison for assigned business areas to assist customers with all areas of IS support.This is a hybrid position and will require onsite support when needed. ResponsibilitiesAssist with Installation, configuration and troubleshooting of a wide range of software. Perform software upgrades to existing computer equipment as needed.Work with vendors, research vendor's knowledgebase or other sources to effectively perform desktop troubleshooting for assigned software.Assist in evaluation and testing of hardware and software and in planning for future needs.Contact software vendors to obtain specifications, updates and patches.Maintain up-to-date expertise in the operation and application of Windows server and desktop operating systems, office productivity suites and a wide variety of commonly used hardware and software.Manage implementation projects including schedules, deliverables, and issue trackingEstablish and maintain customer long term relationshipsProject Management Skills a plusQualificationsKNOWLEDGE , SKILLS AND ABILITIES REQUIREDAt least 3 years experience providing systems analysis support required.Experience in health care environments preferred.Bachelor Degree in related Computer Science areas or equivalent experience required.Exceptional interpersonal, presentation, and communication skills required to interact effectively with all levels of the organization and external contacts.Project management skills required with a minimum of 2 years project management experience.Strong skills in use of PC desktop applications such as MS Word, Excel, PowerPoint, and Project.Ability to work flexible schedules to meet job requirements; requires occasional after-hours support and overnight travel.MINIMUM PHYSICAL REQUIREMENTSPosition requires ability to talk, listen and type.Position requires the ability to interact effectively with customers and information systems personnel across the organization.

Created: 2024-11-07