Administrative Support Specialist

Why should you consider Kumon? Our mission is inspirational - as an educational services organization, we enable children to achieve their full potential. We offer outstanding health benefits, a desirable retirement savings plan, and outstanding paid time off, including 21 paid holidays a year. We provide each associate with professional development funds annually to support their growth.SummaryThe Administrative Support Specialist provides first-class support to Kumon University by helping to coordinate onsite, off-site, and virtual trainings/meetings. The Administrative Support Specialist is responsible for dealing with inquiries via phone, e-mail, and face-to-face. Supplies information regarding the organization to the public and visitors. Forms strong rapport with local vendors. Resolves any issues graciously and expeditiously, while protecting the interests of all parties. Works directly with the facility maintenance and management and provides backup support for the front desk.RequirementsBachelor's degree2-3 years of relevant administrative support experience and/or trainingProficiency with Microsoft Office programsResponsibilitiesCoordinates both onsite and offsite trainings (approximately 25-30 annuallyCommunicate with trainees and training teams (e-mail, phone, face-to-face)Ensures all communications are up-to-date and accurate.Tracks training invitations/registrations/attendanceCommunicates with staff outside of team to answer questions and provide clarification on training process/protocol.Reviews trainee homework assignments (virtually)Utilizes Learning Management System (Cornerstone)Grades Math & Reading Achievement Tests (virtually)Communicates with hotels, transportation companies, and other travel-related companiesLiaison for facilities management-Communicates with building management for repairs & maintenance-Identifies and communicates with contractors, when needed-Handles incoming mail/packages; identifies what teams/departments they are intended for-Orders office-related items (stationery, kitchen/café-related items)-Handles incoming phone calls and voicemails to company headquarters-Greet visitors and contacts staff members as necessary-Point-of-contact for facilities management-Oversees company's Office Depot account-Communicates with office-cleaning services-General responsibilities required for efficient day-to-day office operations-Other miscellaneous projects as neededBenefitsKumon has a vested interest in ensuring that all of our associates are well taken care of. In order to attract, motivate, and retain associates, we offer a total compensation package including:Quality Medical, Dental, and Vision CoveragePrescription Drug Plan401k Retirement Savings Plan with generous company match and 2-year vesting scheduleFlexible Spending Accounts for Health Care, Dependent Care, and Commuting ExpensesBasic Life Insurance and AD&DShort- and Long-Term Disability PlansPlentiful Paid Time Off and Company Paid HolidaysCareer Development and growth opportunitiesEmployee Assistance ProgramKumon Tuition DiscountService Award ProgramAnd much more...Please be aware that all eligible associates must satisfy the specific waiting period before enrollment. The waiting period varies according to the state benefit plan guidelines.Equal Employment Opportunity:Kumon's policies and programs ensure that all hiring, compensation and other employment decisions are based on individual merit and not on any bias towards ethnicity, age, color, race, marital status, religion, disability or military status. We base our employment decisions upon the qualifications and abilities of each individual.

Created: 2024-11-07